Need help with your equipment?
M

New Member

 • 

1 Message

Thursday, January 2nd, 2020 3:55 AM

Internet Download Speed

Why is my speed so slow when it comes to installing video games? The max rate is 1.7 MB/s. The plan we pay for should be providing more than that by a huge amount. No devices are using the WiFi, and nothing else is running on the computer.

Former Employee

 • 

32.9K Messages

4 years ago

perhaps the game server is limiting download speeds. remember there could be upwards of a thousand downlaods simultaneous from the same server.

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.