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Fri, Apr 3, 2020 9:28 PM

Internet continuosly keeps dropping and reseting

Internet will run fine, drop, then the router will automatically reset. I've done ALL of the help suggestions (which all say basically unplug, wait, plug back in). This started last week.


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Community Support


140.9K Messages

8 months ago

Let us help you figure out what's going on, @Pfurman69.


We recommend that you sign in to the Troubleshoot & Resolve Tool to run diagnostic on your Internet and find the cause of the random disconnects. If you end up needing a technician to come and repair your service, you can do so right from the Tool. 


We hope this helps. If you require further assistance, just let us know.


Aminah, AT&T Community Specialist

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