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swhennen85's profile

Tutor

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4 Messages

Sun, Apr 12, 2015 1:15 AM

Intermittent NVG510 Connection Issues

 

Good evening all,

 

I have had Uverse Internet (signed up for the 6mbp plan) and have had it since June 2014. Since I've owned it, I've experienced frequent disconnect issues and sort have just been lazy and dealing with it daily. I figured that I would just ride it out since I thought I would only be staying at my new residence for only one year. However, my landlord has been great and my situation has changed so I wanted to stay. Since then, I decided to stop being lazy and try to tackle my constant connection issues.

 

I have the NVG510 device provided from AT&T. Before I go to the techs, I tried researching online and found a post from some time ago that stated there was some success trying to do an IP Passthrough to a personal router, then using Googles Primary 8.8.8.8 and 8.8.4.4 DNS's. I had tried to do that that exactly, and did not have any success in it. My personal router is a Netgear N600

 

So recently I have had two techs come out to my residence; the first tech did not tell me anything he did or was doing. Just came in, went to the phone box outside my townhouse, did "something", came inside, and then reterminated the broadband connector inside my home. Said things would be good and left. Connection went down 6 hours after he left. 

 

The second tech showed me the quality of the line and everything was "perfect." He looked at the phone box, but didn't do anything with the box. He did however note that the previous tech did not crimp the broadband connector correctly in the wall and recrimped it. The tech also stated that more than likely I was having connection issues because the NVG510 is a "router" and there was no need for me to have a seperate personal router. I did explain to him that I had changed settings to research online to fix my issue. We unplugged my personal router and the tech did a factory reset on the NVG510. He monitored my connection briefly, saw it was stable and left. I disconnected again around 11pm that night, and then 9:30AM the following morning.

 

I called AT&T tech support late at night, and saw that there was some problems he saw on his end; so he said he was going to send me a NV531 Modem to test to see if it is a problem with my NVG510. I am hoping to see that will fix my issues ... I am very eager because me and my kids love to game on the PC and my PS3 or watch Netflix, and the drops are just absolutely terrible.

  

Broadband Status

Line State

Up

Broadband Connection

Up

Downstream Sync Rate (kbps)

8189

Upstream Sync Rate (kbps)

766

Modulation

ADSL2+

Data Path

Interleaved

Broadband IPv4 Address

162.233.17.233

Gateway IPv4 Address

162.233.16.1

MAC Address

 

Primary DNS

68.94.156.10

Secondary DNS

68.94.157.10

Primary DNS Name

dns156r10.sbcglobal.net

Secondary DNS Name 

dns157r10.sbcglobal.net

MTU

1500

 

IPv6

Status

Available

Global Unicast IPv6 Address

 

Border Relay IPv4 Address

12.83.49.81

 

IPv4 Statistics

Transmit Packets

2908244

Transmit Errors

0

Transmit Discards

168

 

IPv6 Statistics

Transmit Packets

0

Transmit Errors

0

Transmit Discards

0

 

Downstream and Upstream Statistics

 

Downstream

Upstream

SN Margin (dB)

6.3

16.6

Line Attenuation (dB)

32.5

20.1

Output Power(dBm)

18.6

12.0

Errored Seconds

0

0

Loss of Signal

0

0

Loss of Frame

0

0

FEC Errors

225

0

CRC Errors

0

0

 

I have posted my stats in case you anyone is curious. I noticed that my SN Margin Downstream and Upstream look super questionable. 

 

Any assistance with this would be super fantastic. 

 

[Edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]

Tutor

 • 

4 Messages

7 y ago

Here is a part of my diagnostics log also:

 

 

 

 

2015-04-11T00:21:31-05:00 L3 sdb[307]: Wi-Fi: 28:0d:fc:fe:d8:7b re-joined ATT776 after 30 d 18 h 58 m 13 seconds

 

2015-04-11T00:21:31-05:00 L3 sdb[307]: Wi-Fi: Number of clients associated 4

2015-04-11T00:21:59-05:00 L3 sdb[307]: Wi-Fi: Client 28:0d:fc:fe:d8:7b left ATT776

2015-04-11T00:21:59-05:00 L3 sdb[307]: Wi-Fi: Number of clients associated 3

2015-04-11T00:31:55-05:00 L3 sdb[307]: DSL: Last Retrain Reason: 0x1 RDI Detector

2015-04-11T00:31:56-05:00 L3 sdb[307]: DSL: Link drop counter since boot 18

2015-04-11T00:31:56-05:00 L1 sdb[307]: nm_ipv6_add_firewall:  (4)

2015-04-11T00:31:56-05:00 L3 sdb[307]: dns_lan_redirect_notify. DOWN. restart proxy

2015-04-11T00:31:56-05:00 L1 sdb[307]: nm_ipv6_add_firewall:  (4)

The last message was repeated 2 times.

2015-04-11T00:31:57-05:00 L3 sdb[307]: dns_lan_redirect_notify. DOWN. restart proxy

2015-04-11T00:31:57-05:00 L1 sdb[307]: nm_ipv6_add_firewall:  (4)

The last message was repeated 3 times.

2015-04-11T00:31:57-05:00 L3 sdb[307]: dns_lan_redirect_notify. DOWN. restart proxy

2015-04-11T00:32:19-05:00 L3 sdb[307]: DSL: Last Retrain Reason: 0x8000 Reason Unknown 2

2015-04-11T00:32:21-05:00 L3 sdb[307]: Wi-Fi: Client c4:3d:c7:d0:1e:d8 left ATT776

2015-04-11T00:32:21-05:00 L3 sdb[307]: Wi-Fi: Number of clients associated 2

2015-04-11T00:32:43-05:00 L1 sdb[307]: nm_ipv6_add_firewall:  (4)

2015-04-11T00:32:43-05:00 L3 sdb[307]: DSL: Mode ADSL2+ (PTM)

2015-04-11T00:32:43-05:00 L3 sdb[307]: DSL: Sync Rate in kbps D/S 8189 U/S 766

2015-04-11T00:32:43-05:00 L3 sdb[307]: DSL: Latency path Interleaved

2015-04-11T00:32:43-05:00 L3 sdb[307]: DSL: Trellis D/S:ON U/S:ON

2015-04-11T00:32:43-05:00 L3 sdb[307]: DSL: CO Vendor BDCM

2015-04-11T00:32:43-05:00 L3 sdb[307]: DSL: Link showtime counter since boot 19

2015-04-11T00:32:44-05:00 L1 sdb[307]: nm_ipv6_add_firewall:  (4)

2015-04-11T00:32:44-05:00 L3 sdb[307]: dns_lan_redirect_notify. DOWN. restart proxy

2015-04-11T00:32:44-05:00 L1 sdb[307]: nm_ipv6_add_firewall:  (4)

The last message was repeated 2 times.

2015-04-11T00:32:47-05:00 L5 supp1x[1318]: Sending START Packet

2015-04-11T00:32:50-05:00 L5 supp1x[1318]: Supplicant event = SUCCESS

2015-04-11T00:32:51-05:00 L1 sdb[307]: nm_ipv6_add_firewall:  (4)

The last message was repeated 2 times.

2015-04-11T00:34:03-05:00 L3 sdb[307]: Wi-Fi: Client 10:a5:d0:b7:1f:a4 left ATT776

2015-04-11T00:34:03-05:00 L3 sdb[307]: Wi-Fi: Number of clients associated 1

2015-04-11T00:34:07-05:00 L3 sdb[307]: Wi-Fi: 10:a5:d0:b7:1f:a4 re-joined ATT776 after 30 d 18 h 0 m 4 seconds

2015-04-11T00:34:07-05:00 L3 sdb[307]: Wi-Fi: Number of clients associated 2

2015-04-11T00:38:15-05:00 L3 sdb[307]: Wi-Fi: Client 10:a5:d0:b7:1f:a4 left ATT776

2015-04-11T00:38:15-05:00 L3 sdb[307]: Wi-Fi: Number of clients associated 1

2015-04-11T00:38:29-05:00 L3 sdb[307]: Wi-Fi: 10:a5:d0:b7:1f:a4 re-joined ATT776 after 30 d 18 h 0 m 14 seconds

2015-04-11T00:38:29-05:00 L3 sdb[307]: Wi-Fi: Number of clients associated 2

2015-04-11T01:07:43-05:00 L3 sdb[307]: DSL: Last Retrain Reason: 0x1 RDI Detector

2015-04-11T01:07:44-05:00 L3 sdb[307]: DSL: Link drop counter since boot 19

2015-04-11T01:07:44-05:00 L1 sdb[307]: nm_ipv6_add_firewall:  (4)

2015-04-11T01:07:44-05:00 L3 sdb[307]: dns_lan_redirect_notify. DOWN. restart proxy

2015-04-11T01:07:44-05:00 L1 sdb[307]: nm_ipv6_add_firewall:  (4)

The last message was repeated 2 times.

2015-04-11T01:07:45-05:00 L3 sdb[307]: dns_lan_redirect_notify. DOWN. restart proxy

2015-04-11T01:07:45-05:00 L1 sdb[307]: nm_ipv6_add_firewall:  (4)

The last message was repeated 3 times.

2015-04-11T01:07:45-05:00 L3 sdb[307]: dns_lan_redirect_notify. DOWN. restart proxy

2015-04-11T01:08:07-05:00 L3 sdb[307]: DSL: Last Retrain Reason: 0x8000 Reason Unknown 2

2015-04-11T01:08:31-05:00 L1 sdb[307]: nm_ipv6_add_firewall:  (4)

2015-04-11T01:08:31-05:00 L3 sdb[307]: DSL: Mode ADSL2+ (PTM)

2015-04-11T01:08:31-05:00 L3 sdb[307]: DSL: Sync Rate in kbps D/S 8189 U/S 766

2015-04-11T01:08:31-05:00 L3 sdb[307]: DSL: Latency path Interleaved

2015-04-11T01:08:31-05:00 L3 sdb[307]: DSL: Trellis D/S:ON U/S:ON

2015-04-11T01:08:31-05:00 L3 sdb[307]: DSL: CO Vendor BDCM

2015-04-11T01:08:31-05:00 L3 sdb[307]: DSL: Link showtime counter since boot 20

2015-04-11T01:08:31-05:00 L1 sdb[307]: nm_ipv6_add_firewall:  (4)

2015-04-11T01:08:32-05:00 L3 sdb[307]: dns_lan_redirect_notify. DOWN. restart proxy

2015-04-11T01:08:32-05:00 L1 sdb[307]: nm_ipv6_add_firewall:  (4)

The last message was repeated 2 times.

2015-04-11T01:08:35-05:00 L5 supp1x[1318]: Sending START Packet

2015-04-11T01:08:38-05:00 L5 supp1x[1318]: Supplicant event = SUCCESS

2015-04-11T01:08:38-05:00 L1 sdb[307]: nm_ipv6_add_firewall:  (4)

The last message was repeated 2 times.

2015-04-11T01:09:07-05:00 L3 sdb[307]: Wi-Fi: Client 10:a5:d0:b7:1f:a4 left ATT776

2015-04-11T01:09:07-05:00 L3 sdb[307]: Wi-Fi: Number of clients associated 1

2015-04-11T01:09:24-05:00 L3 sdb[307]: Wi-Fi: 10:a5:d0:b7:1f:a4 re-joined ATT776 after 30 d 18 h 0 m 17 seconds

2015-04-11T01:09:24-05:00 L3 sdb[307]: Wi-Fi: Number of clients associated 2

2015-04-11T02:18:45-05:00 L3 sdb[307]: DSL: Last Retrain Reason: 0x1 RDI Detector

2015-04-11T02:18:46-05:00 L3 sdb[307]: DSL: Link drop counter since boot 20

2015-04-11T02:18:46-05:00 L1 sdb[307]: nm_ipv6_add_firewall:  (4)

2015-04-11T02:18:46-05:00 L3 sdb[307]: dns_lan_redirect_notify. DOWN. restart proxy

2015-04-11T02:18:46-05:00 L1 sdb[307]: nm_ipv6_add_firewall:  (4)

The last message was repeated 2 times.

2015-04-11T02:18:46-05:00 L3 sdb[307]: dns_lan_redirect_notify. DOWN. restart proxy

2015-04-11T02:18:47-05:00 L1 sdb[307]: nm_ipv6_add_firewall:  (4)

The last message was repeated 3 times.

2015-04-11T02:18:47-05:00 L3 sdb[307]: dns_lan_redirect_notify. DOWN. restart proxy

2015-04-11T02:19:09-05:00 L3 sdb[307]: DSL: Last Retrain Reason: 0x8000 Reason Unknown 2

2015-04-11T02:19:33-05:00 L1 sdb[307]: nm_ipv6_add_firewall:  (4)

2015-04-11T02:19:33-05:00 L3 sdb[307]: DSL: Mode ADSL2+ (PTM)

2015-04-11T02:19:33-05:00 L3 sdb[307]: DSL: Sync Rate in kbps D/S 8189 U/S 766

2015-04-11T02:19:33-05:00 L3 sdb[307]: DSL: Latency path Interleaved

2015-04-11T02:19:33-05:00 L3 sdb[307]: DSL: Trellis D/S:ON U/S:ON

2015-04-11T02:19:33-05:00 L3 sdb[307]: DSL: CO Vendor BDCM

2015-04-11T02:19:33-05:00 L3 sdb[307]: DSL: Link showtime counter since boot 21

2015-04-11T02:19:33-05:00 L1 sdb[307]: nm_ipv6_add_firewall:  (4)

2015-04-11T02:19:34-05:00 L3 sdb[307]: dns_lan_redirect_notify. DOWN. restart proxy

2015-04-11T02:19:34-05:00 L1 sdb[307]: nm_ipv6_add_firewall:  (4)

The last message was repeated 2 times.

2015-04-11T02:19:37-05:00 L5 supp1x[1318]: Sending START Packet

2015-04-11T02:19:40-05:00 L5 supp1x[1318]: Supplicant event = SUCCESS

2015-04-11T02:19:40-05:00 L1 sdb[307]: nm_ipv6_add_firewall:  (4)

The last message was repeated 2 times.

2015-04-11T03:28:05-05:00 L3 sdb[307]: DSL: Last Retrain Reason: 0x1 RDI Detector

2015-04-11T03:28:06-05:00 L3 sdb[307]: DSL: Link drop counter since boot 21

2015-04-11T03:28:06-05:00 L1 sdb[307]: nm_ipv6_add_firewall:  (4)

2015-04-11T03:28:06-05:00 L3 sdb[307]: dns_lan_redirect_notify. DOWN. restart proxy

2015-04-11T03:28:06-05:00 L1 sdb[307]: nm_ipv6_add_firewall:  (4)

The last message was repeated 2 times.

2015-04-11T03:28:07-05:00 L3 sdb[307]: dns_lan_redirect_notify. DOWN. restart proxy

2015-04-11T03:28:07-05:00 L1 sdb[307]: nm_ipv6_add_firewall:  (4)

The last message was repeated 3 times.

2015-04-11T03:28:07-05:00 L3 sdb[307]: dns_lan_redirect_notify. DOWN. restart proxy

2015-04-11T03:28:29-05:00 L3 sdb[307]: DSL: Last Retrain Reason: 0x8000 Reason Unknown 2

2015-04-11T03:28:53-05:00 L1 sdb[307]: nm_ipv6_add_firewall:  (4)

2015-04-11T03:28:53-05:00 L3 sdb[307]: DSL: Mode ADSL2+ (PTM)

2015-04-11T03:28:53-05:00 L3 sdb[307]: DSL: Sync Rate in kbps D/S 8189 U/S 766

2015-04-11T03:28:53-05:00 L3 sdb[307]: DSL: Latency path Interleaved

2015-04-11T03:28:53-05:00 L3 sdb[307]: DSL: Trellis D/S:ON U/S:ON

2015-04-11T03:28:53-05:00 L3 sdb[307]: DSL: CO Vendor BDCM

2015-04-11T03:28:53-05:00 L3 sdb[307]: DSL: Link showtime counter since boot 22

2015-04-11T03:28:53-05:00 L1 sdb[307]: nm_ipv6_add_firewall:  (4)

2015-04-11T03:28:54-05:00 L3 sdb[307]: dns_lan_redirect_notify. DOWN. restart proxy

2015-04-11T03:28:54-05:00 L1 sdb[307]: nm_ipv6_add_firewall:  (4)

The last message was repeated 2 times.

2015-04-11T03:28:57-05:00 L5 supp1x[1318]: Sending START Packet

2015-04-11T03:29:00-05:00 L5 supp1x[1318]: Supplicant event = SUCCESS

2015-04-11T03:29:00-05:00 L1 sdb[307]: nm_ipv6_add_firewall:  (4)

The last message was repeated 2 times.

2015-04-11T06:06:36-05:00 L3 sdb[307]: DSL: Last Retrain Reason: 0x1 RDI Detector

2015-04-11T06:06:37-05:00 L3 sdb[307]: DSL: Link drop counter since boot 22

2015-04-11T06:06:37-05:00 L1 sdb[307]: nm_ipv6_add_firewall:  (4)

2015-04-11T06:06:37-05:00 L3 sdb[307]: dns_lan_redirect_notify. DOWN. restart proxy

2015-04-11T06:06:37-05:00 L1 sdb[307]: nm_ipv6_add_firewall:  (4)

The last message was repeated 2 times.

2015-04-11T06:06:37-05:00 L3 sdb[307]: dns_lan_redirect_notify. DOWN. restart proxy

2015-04-11T06:06:37-05:00 L1 sdb[307]: nm_ipv6_add_firewall:  (4)

The last message was repeated 3 times.

2015-04-11T06:06:38-05:00 L3 sdb[307]: dns_lan_redirect_notify. DOWN. restart proxy

2015-04-11T06:07:00-05:00 L3 sdb[307]: DSL: Last Retrain Reason: 0x8000 Reason Unknown 2

2015-04-11T06:07:24-05:00 L1 sdb[307]: nm_ipv6_add_firewall:  (4)

2015-04-11T06:07:24-05:00 L3 sdb[307]: DSL: Mode ADSL2+ (PTM)

2015-04-11T06:07:24-05:00 L3 sdb[307]: DSL: Sync Rate in kbps D/S 8190 U/S 766

2015-04-11T06:07:24-05:00 L3 sdb[307]: DSL: Latency path Interleaved

2015-04-11T06:07:24-05:00 L3 sdb[307]: DSL: Trellis D/S:ON U/S:ON

2015-04-11T06:07:24-05:00 L3 sdb[307]: DSL: CO Vendor BDCM

2015-04-11T06:07:24-05:00 L3 sdb[307]: DSL: Link showtime counter since boot 23

2015-04-11T06:07:24-05:00 L1 sdb[307]: nm_ipv6_add_firewall:  (4)

2015-04-11T06:07:24-05:00 L3 sdb[307]: dns_lan_redirect_notify. DOWN. restart proxy

2015-04-11T06:07:24-05:00 L1 sdb[307]: nm_ipv6_add_firewall:  (4)

The last message was repeated 2 times.

2015-04-11T06:07:28-05:00 L5 supp1x[1318]: Sending START Packet

2015-04-11T06:07:31-05:00 L5 supp1x[1318]: Supplicant event = SUCCESS

2015-04-11T06:07:31-05:00 L1 sdb[307]: nm_ipv6_add_firewall:  (4)

The last message was repeated 2 times.

2015-04-11T07:41:43-05:00 L3 sdb[307]: Wi-Fi: Client 60:be:b5:b6:46:27 left ATT776

2015-04-11T07:41:43-05:00 L3 sdb[307]: Wi-Fi: Number of clients associated 1

2015-04-11T09:02:55-05:00 L3 sdb[307]: Wi-Fi: c4:54:44:d9:8e:a5 re-joined ATT776 after 0 d 4 h 42 m 15 seconds

2015-04-11T09:02:55-05:00 L3 sdb[307]: Wi-Fi: Number of clients associated 2

2015-04-11T09:03:29-05:00 L3 sdb[307]: Wi-Fi: c4:3d:c7:d0:1e:d8 re-joined ATT776 after 0 d 2 h 31 m 8 seconds

2015-04-11T09:03:29-05:00 L3 sdb[307]: Wi-Fi: Number of clients associated 3

2015-04-11T09:41:15-05:00 L3 sdb[307]: Wi-Fi: Client 60:be:b5:3f:b1:31 joined ATT776.

2015-04-11T09:41:15-05:00 L3 sdb[307]: Wi-Fi: Number of clients associated 4

2015-04-11T09:41:23-05:00 L3 sdb[307]: Wi-Fi: Client 60:be:b5:3f:b1:31 left ATT776

2015-04-11T09:41:23-05:00 L3 sdb[307]: Wi-Fi: Number of clients associated 3

2015-04-11T10:17:25-05:00 L3 sdb[307]: Wi-Fi: 28:0d:fc:fe:d8:7b re-joined ATT776 after 0 d 3 h 55 m 26 seconds

2015-04-11T10:17:25-05:00 L3 sdb[307]: Wi-Fi: Number of clients associated 4

2015-04-11T14:27:07-05:00 L3 sdb[307]: Wi-Fi: Client 28:0d:fc:fe:d8:7b left ATT776

2015-04-11T14:27:07-05:00 L3 sdb[307]: Wi-Fi: Number of clients associated 3

2015-04-11T15:10:18-05:00 L5 cwmp[1377]: Next Periodic Inform after 86400 s

2015-04-11T15:10:18-05:00 L4 cwmp[1377]: Resolving ACS URL - Retry 0

2015-04-11T15:10:18-05:00 L5 cwmp[1377]: Connect to https://cwmp.c01.sbcglobal.net/cwmp/services/CWMP [144.160.14.34:443] Retry 0

2015-04-11T15:10:18-05:00 L5 cwmp[1377]: (SSL) Connect Success: cwmp.c01.sbcglobal.net

2015-04-11T15:10:18-05:00 L5 cwmp[1377]: (SSL) Certificate Verify Success: cwmp.c01.sbcglobal.net

2015-04-11T15:10:19-05:00 L5 cwmp[1377]: Post Inform - reason 2 PERIODIC

2015-04-11T15:10:19-05:00 L5 cwmp[1377]: Receive InformResponse

2015-04-11T15:10:19-05:00 L5 cwmp[1377]: Post 0

2015-04-11T15:10:19-05:00 L5 cwmp[1377]: Closing connection on HTTP 204

2015-04-11T15:10:19-05:00 L5 cwmp[1377]: (SSL) Closing Connection: cwmp.c01.sbcglobal.net

2015-04-11T15:49:26-05:00 L3 dnsmasq[1396]: no responses from nameserver '68.94.157.10'

2015-04-11T15:49:32-05:00 L3 sdb[307]: DSL: Last Retrain Reason: 0x1 RDI Detector

2015-04-11T15:49:33-05:00 L3 sdb[307]: DSL: Link drop counter since boot 23

2015-04-11T15:49:33-05:00 L1 sdb[307]: nm_ipv6_add_firewall:  (4)

2015-04-11T15:49:34-05:00 L3 sdb[307]: dns_lan_redirect_notify. DOWN. restart proxy

2015-04-11T15:49:34-05:00 L1 sdb[307]: nm_ipv6_add_firewall:  (4)

The last message was repeated 2 times.

2015-04-11T15:49:34-05:00 L3 sdb[307]: dns_lan_redirect_notify. DOWN. restart proxy

2015-04-11T15:49:34-05:00 L1 sdb[307]: nm_ipv6_add_firewall:  (4)

The last message was repeated 3 times.

2015-04-11T15:49:35-05:00 L3 sdb[307]: dns_lan_redirect_notify. DOWN. restart proxy

2015-04-11T15:49:56-05:00 L3 sdb[307]: DSL: Last Retrain Reason: 0x8000 Reason Unknown 2

2015-04-11T15:50:43-05:00 L1 sdb[307]: nm_ipv6_add_firewall:  (4)

2015-04-11T15:50:43-05:00 L3 sdb[307]: DSL: Mode ADSL2+ (PTM)

2015-04-11T15:50:43-05:00 L3 sdb[307]: DSL: Sync Rate in kbps D/S 8189 U/S 766

2015-04-11T15:50:43-05:00 L3 sdb[307]: DSL: Latency path Interleaved

2015-04-11T15:50:43-05:00 L3 sdb[307]: DSL: Trellis D/S:ON U/S:ON

2015-04-11T15:50:43-05:00 L3 sdb[307]: DSL: CO Vendor BDCM

2015-04-11T15:50:43-05:00 L3 sdb[307]: DSL: Link showtime counter since boot 24

2015-04-11T15:50:44-05:00 L1 sdb[307]: nm_ipv6_add_firewall:  (4)

2015-04-11T15:50:44-05:00 L3 sdb[307]: dns_lan_redirect_notify. DOWN. restart proxy

2015-04-11T15:50:44-05:00 L1 sdb[307]: nm_ipv6_add_firewall:  (4)

The last message was repeated 2 times.

2015-04-11T15:50:48-05:00 L5 supp1x[1318]: Sending START Packet

2015-04-11T15:50:49-05:00 L3 sdb[307]: Wi-Fi: Client c4:3d:c7:d0:1e:d8 left ATT776

2015-04-11T15:50:49-05:00 L3 sdb[307]: Wi-Fi: Number of clients associated 2

2015-04-11T15:50:51-05:00 L5 supp1x[1318]: Supplicant event = SUCCESS

2015-04-11T15:50:51-05:00 L1 sdb[307]: nm_ipv6_add_firewall:  (4)

The last message was repeated 2 times.

2015-04-11T15:50:53-05:00 L3 sdb[307]: Wi-Fi: c4:3d:c7:d0:1e:d8 re-joined ATT776 after 30 d 18 h 0 m 4 seconds

2015-04-11T15:50:53-05:00 L3 sdb[307]: Wi-Fi: Number of clients associated 3

2015-04-11T17:05:37-05:00 L3 sdb[307]: Wi-Fi: 60:be:b5:b6:46:27 re-joined ATT776 after 0 d 3 h 23 m 54 seconds

2015-04-11T17:05:37-05:00 L3 sdb[307]: Wi-Fi: Number of clients associated 4

2015-04-11T17:34:45-05:00 L3 sdb[307]: Wi-Fi: Client 10:a5:d0:b7:1f:a4 left ATT776

2015-04-11T17:34:45-05:00 L3 sdb[307]: Wi-Fi: Number of clients associated 3

2015-04-11T17:35:11-05:00 L3 sdb[307]: Wi-Fi: 10:a5:d0:b7:1f:a4 re-joined ATT776 after 30 d 18 h 0 m 26 seconds

2015-04-11T17:35:11-05:00 L3 sdb[307]: Wi-Fi: Number of clients associated 4

2015-04-11T17:55:29-05:00 L3 sdb[307]: Wi-Fi: Client 60:be:b5:b6:46:27 left ATT776

2015-04-11T17:55:29-05:00 L3 sdb[307]: Wi-Fi: Number of clients associated 3

2015-04-11T18:49:20-05:00 L3 sdb[307]: Wi-Fi: 60:be:b5:b6:46:27 re-joined ATT776 after 30 d 18 h 53 m 51 seconds

2015-04-11T18:49:20-05:00 L3 sdb[307]: Wi-Fi: Number of clients associated 4

2015-04-11T19:10:28-05:00 L3 dnsmasq[1912]: no responses from nameserver '68.94.157.10'

2015-04-11T19:10:28-05:00 L3 dnsmasq[1912]: nameserver '68.94.157.10' is now responding

2015-04-11T19:41:07-05:00 L3 sdb[307]: DSL: Last Retrain Reason: 0x1 RDI Detector

2015-04-11T19:41:08-05:00 L3 sdb[307]: DSL: Link drop counter since boot 24

2015-04-11T19:41:08-05:00 L1 sdb[307]: nm_ipv6_add_firewall:  (4)

2015-04-11T19:41:08-05:00 L3 sdb[307]: dns_lan_redirect_notify. DOWN. restart proxy

2015-04-11T19:41:08-05:00 L1 sdb[307]: nm_ipv6_add_firewall:  (4)

The last message was repeated 2 times.

2015-04-11T19:41:09-05:00 L3 sdb[307]: dns_lan_redirect_notify. DOWN. restart proxy

2015-04-11T19:41:09-05:00 L1 sdb[307]: nm_ipv6_add_firewall:  (4)

The last message was repeated 3 times.

2015-04-11T19:41:09-05:00 L3 sdb[307]: dns_lan_redirect_notify. DOWN. restart proxy

2015-04-11T19:41:31-05:00 L3 sdb[307]: DSL: Last Retrain Reason: 0x8000 Reason Unknown 2

2015-04-11T19:41:55-05:00 L1 sdb[307]: nm_ipv6_add_firewall:  (4)

2015-04-11T19:41:55-05:00 L3 sdb[307]: DSL: Mode ADSL2+ (PTM)

2015-04-11T19:41:55-05:00 L3 sdb[307]: DSL: Sync Rate in kbps D/S 8189 U/S 766

2015-04-11T19:41:55-05:00 L3 sdb[307]: DSL: Latency path Interleaved

2015-04-11T19:41:55-05:00 L3 sdb[307]: DSL: Trellis D/S:ON U/S:ON

2015-04-11T19:41:55-05:00 L3 sdb[307]: DSL: CO Vendor BDCM

2015-04-11T19:41:55-05:00 L3 sdb[307]: DSL: Link showtime counter since boot 25

2015-04-11T19:41:55-05:00 L1 sdb[307]: nm_ipv6_add_firewall:  (4)

2015-04-11T19:41:55-05:00 L3 sdb[307]: dns_lan_redirect_notify. DOWN. restart proxy

2015-04-11T19:41:56-05:00 L1 sdb[307]: nm_ipv6_add_firewall:  (4)

The last message was repeated 2 times.

2015-04-11T19:41:59-05:00 L5 supp1x[1318]: Sending START Packet

2015-04-11T19:42:02-05:00 L5 supp1x[1318]: Supplicant event = SUCCESS

2015-04-11T19:42:02-05:00 L1 sdb[307]: nm_ipv6_add_firewall:  (4)

The last message was repeated 2 times.

 

mibrnsurg

Expert

 • 

20.4K Messages

7 y ago

@swhennen85 Here's the manual to add your router to get it to work and anything else:

 

http://www.ron-berman.com/wp-content/uploads/2011/11/nvg510manual.pdf

 

One thing I noticed in your stats, your S/N of 6.3 db is extremely low and could give problems because of it.  Very high attentuation of 32.5 db means it's hard for your signal to get through.

 

For me 400' from the VRAD, my S/N is 23.5 db and attentuation is 6.4 db.

 

There is no NV531, there is a 589 or a 5031. Smiley Surprised

 

Chris
__________________________________________________________

Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

Tutor

 • 

4 Messages

7 y ago

Hi Chris! Sorry not sure if my messages had gone through. My apologies for messing up the modem name; I wrote it down incorrectly. 😞

 

This is the webpage I had used to try to do the IP Passthrough to my Netgear N600 router

http://www.ron-berman.com/how-to-change-dns-settings-to-fix-nvg510-issues/

 

That was the very first thing tried to do before I called the AT&T support and had the two techs sent out. So far, nothing seems to be working correctly. There just seems to be something going on with the broadband that is causing it to go out so much. I am a novice when it comes to networking stuff. What would cause the SN to be so low and the Attenuation to be so high; when the AT&T tech came out and said my line quality was perfect (straight downward slope, no "Sine" wave) 

 

I am just trying to understand ... would I need some kind of filter installed on my line to reduce the noise, or some kind of shielded wire? Could a new modem even fix those kind of issues?

 

 

Thanks Chris 🙂

mibrnsurg

Expert

 • 

20.4K Messages

7 y ago

@swhennen85 I'd suggest you disable IPV6, the source of many log items.   IPv6 seems to cause disconnects/rebooting on the 510 and 589 RGs.  On other RGs it just seems to cause browsing problems. 😉

 

Chris
__________________________________________________________

Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

 

 

Tutor

 • 

4 Messages

7 y ago

Hi Chris,

Again I appreciate your time 🙂

Unfortunately, IPV6 is already turned off. Under the Home Network >
Configure screen, everything is set to Auto. IPV6 is "off."

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