
New Member
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4 Messages
I am unable to receive sbcglobal.net emails, password not working
Since Tuesday 4/18, I have been unable to receive emails on my phone or desktop computer. My password will not work on either. I've gone to currently.com and it will not let me log in either. ATT.com help has said that the system is down. When will this be fixed???
jasmike123
New Member
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4 Messages
5 months ago
I meant to add, that I can use the same password to log in on att.com, but once I'm in, I am unable to get emails.
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ATTHelp
Community Support
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221.2K Messages
5 months ago
Let's make sure you can get those emails, @jasmike123!
We recommend troubleshooting your email to make sure there aren't any interfering settings, or that your email hasn't been hacked.
You can also try to reset your password. Even if you're entering the correct login info, this can still help by re-syncing your email.
If this doesn't help, please let us know! We may need to take a closer look at your email settings and manually re-sync it in a direct message.
Raiden, AT&T Community Specialist
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jasmike123
New Member
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4 Messages
5 months ago
Tried that. Still not working. I can sign in to att.com, but not able to access email. I was told earlier that ATT was having issues. What is the ETA??
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ATTHelp
Community Support
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221.2K Messages
5 months ago
Thanks for sharing that information with us, @jasmike123.
In order to further help with getting you back into your email account we'll need to meet in a DM. We'll need to gather some information to see what options we have for your email account. Please check your Direct Message inbox (it's the chat icon next to the bell icon in the upper right corner of the Forums).
We look forward to hearing from you.
Robert, AT&T Community Specialist
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jasmike123
New Member
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4 Messages
5 months ago
Still trying to get the email back to working. It's been since Wednesday. Att.com Friday told me it would be just a couple of more hours.
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