Need help with your equipment?
KellyC's profile

Contributor

 • 

4 Messages

Friday, April 1st, 2016 12:48 AM

Closed

HTTP port disabled and can't get BluRay to access internet

Hi. 

 

I bought a Samsung BluRay that uses wireless and Internet. I have put it numbers that allow it to connect to my network, but no matter what I do, I can't get it to connect to the Internet. I don't know what DNS number to use, so don't know if that may be the problem, although the device suggested that the HTTP port seems to be disabled and may be blocked by the Internet firewall program. Any ideas?

 

Thank you. 

KellyC

aviewer

Expert

 • 

10.1K Messages

7 years ago

@KellyC - Try google - 8.8.8.8 for the DNS.

If it has a country setting, make sure it is USA.

Have you tried it wired? If it is next to an STB that is fed by COAX, you can plug it in to the network jack on the STB.

Contributor

 • 

4 Messages

7 years ago

It is USA. I tried 8.8.8.8, but it made no difference. It is wireless, no cords, just HDMI from Uverse box to tv and HDMI from tv to BluRay. Am SO disappointed, as this BluRay has Amazon, Netflix, YouTube, pandora, and more, but if I can't get online it means nothing. 

 

It it says it's connected to my network, but I don't know how to open the HTTP port for it to use. The BluRay says the HTTP port is blocked by Internet firewall program. Went into configuration page, but don't know what to change to do that and don't want to ruin my network!  Know enough to get around, but not a tech either. Have been working on this for hours now!  Am so frustrated....

 

but it I do appreciate your reply. Thank you for trying to help me here.  🙂

Contributor

 • 

4 Messages

7 years ago

Has checks next to

MAC Address

IP Address, Subnet Mask, Gateway, DNS Server

Gateway Ping

 

then an x next to Internet Service Test

 

It says The HTTP port is disabled. Please check if the HTTP port is blocked by something like the Internet firewall program. 

aviewer

Expert

 • 

10.1K Messages

7 years ago

@KellyC - Here is a wlld guess - IpV6 seems to cause some problems   can be turned off in the RG. You could try that.

Contributor

 • 

4 Messages

7 years ago

IPv6 didn't make a difference.

New Member

 • 

1 Message

3 months ago

Verify your date/time/time zone settings on your blu-ray player are correct. I tried everything and when I changed to correct time, it started working... 

(edited)

tonydi

ACE - Guru

 • 

9.4K Messages

3 months ago

I hope the OP isn't still waiting on your solution.  😁

Closing this ancient thread.

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.