Thursday, October 1st, 2015 1:21 PM
How To Setup DMZ and IP Passthrough
8 years ago
We will be happy to help you with your router configuration. Are you looking to open a port on the U-verse gateway? If so, one thing that you can try first is setting the device in DMZ or passthrough mode to make sure everything will work correctly. Below are some instructions that go over it. It details how to do it with another router, but you can do it with any device. Just choose the gateway that matches yours.
Hope this helps.
7 years ago
I contacted AT&T ConnecTech Service rep. yesterday. The tech named "Daryl Fernandez" said UVerse customers must subscribe to an additional service which costs $15/ month in order to be able to gain access to cameras from outside the house. Here is the chat transcript:
We apologize about the issues and how they phrased their response. You do not have to pay for the access, but the paid subscription is to the support on getting it setup, since the cameras are not an AT&T product. Hopefully, setting up your cameras in DMZ mode helped. If not, please feel free to start a new thread stating what is happening, and the community has always been very helpful in trying to get things fixed.
6 years ago
ACE - Expert
Opening ports is not considered standard support. You do not have to pay for the ability, but you do have to pay if you want AT&T's help getting it set up.
AT&T just provides you a means to connect to the internet, its up to you to configure your home connection, or you can pay to get someone to do it for you.
https://portforward.com/ should have guides on how to do it though.
@rdomingue wrote:I have done the port forwarding and net/gaming configuration and it does not work so far.
Fixed that for you. Hundreds, if not thousands, of others have managed to make it work. If you want, post what you're trying to do and screenshots of what you did on the gateway and we'll give you feedback.
TRYING TO MAKE PORTS 85 AND 6036 ACCESSIBLE FROM OUTSIDE THE BOUNDARIES OF MY HOME NETWORK USING MY EXTERNAL IP ADDRESS.
I'VE DONE WHAT IS SHOWN IN THE ATTACHED SHARED FOLDER AND THAT'S ABOUT ALL THE INFORMATION I CAN FIND ON THE SUBJECT. I HAVE READ WHERE PEOPLE HAVE DONE THIS EXACT THING AND ITS WORK FOR THEM WITH OTHER AT&T SUPPLIED ROUTERS.
QUESTION: YOU KEEP MENTIONING MY CLAIMS OF HAVING A STATIC IP ADDRESS AS THOUGH IT IS NOT STATIC. WHAT ARE YOU GETTING AT? IS IT NOT TRULY A STATIC IP ADDRESS? IS THIS WHY IT IS NOT WORKING. PLEASE EXPOUND. ADDITIONALLY, DO YOU HAVE DOCUMENTATION ON WHAT IT TAKES TO MAKE THIS WORK SUCCESSFULLY WITH THE BGW210 ROUTER/MODEM? THANKS!
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