How to change your wireless channel on an NVG?
Changing the Wireless Channel on an NVG U-verse Gateway
Have a 2Wire/Pace? Click Here.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
8 years ago
NVG Changing the Wireless Channel
You may experience weak or dropped signals if say a cordless phone and Wi-Fi gateway share the same frequency channel or if two gateways sharing the same frequency channel are located relatively close to each other.
A potential fix for this issue is to change the channel, thereby reducing frequency interference. The steps below show how to check which channel you're currently on and which channels are available for you. Trial and error testing may be required to find the right channel for you.
OPTIONAL – NVG589 model only
The NVG589 model comes with a built in Wireless Scan feature than can automatically detect the optimal channel.