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Fri, Jul 3, 2020 1:09 AM

how to add a device to parental controls that doesn't show up on the screen automatically

I'm trying to put parental controls on my son's x-box but it doesn't show up as one of the devices found.  What should I do?

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ATTHelp

Community Support

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128.2K Messages

a month ago

We are here to help, @sharoncarey.

 

We recommend that you make sure the gaming system is connected to the network. If it is not, we suggest that you reboot your gateway because this will refresh the connection.

 

Also, you can manage your parental control devices using our Smart Home Manager App. You can create profiles, block internet access, and set time limits on all of your devices.

 

Let us know if this helps.

 

Marc, AT&T Community Specialist

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