Community Support
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6.7K Messages
How do I change my WiFi password and name?
Learn how to change your Wi-Fi Password and Network Name
There is a super-easy way to reset, or change, your Wi-Fi password or Network Name on your NVG with Smart Home Manager! You can use our app too!
- Download the app (iTunes or Android) or check out the web version.
- Sign in to the app using your AT&T Member ID. Don't know it? We have you covered!
- Select Network
- Choose the part of the network you want to change!
How to To change your Wi-Fi Password or Network Name (SSID) Manually
- Start by going to http://192.168.1.254
Note: you may be required to enter your Device Access Code in order to continue. The default Device Access Code can be found on the side of your gateway (this is not the same as your Wi-Fi password). - Go to Home Network > Wireless
- Either change the Network Name (SSID) or the Password
- Changes can be made to your Wi-Fi name under Network Name (SSID)
- To change the password, change the Security from WPA-Default Key to WPA – PSK option then type your desired password in the Key section
- Save all changes made to your device
Get more details on How to Change your Password on another specific modem/gateway.
When setting up a new Wi-Fi password, don't use your name, address, birth date or other things that make it easy for someone to identify you.
Once you have successfully changed your Wi-Fi password (Key), you may need to reconnect all your Wi-Fi devices using the new password information.
Have 2Wire/Pace, go here.
David, AT&T Community Specialist
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Accepted Solution
Official Solution
davidbk
Administrator
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640 Messages
8 years ago
Learn how to find the Wi-Fi network name and password that connects all of your wireless devices to your AT&T home Internet.
(edited)
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ASerranoR
Contributor
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2 Messages
8 years ago
I changed my network name and password and now both of them show on my devices. I can connect to the new one with the new password and the original one with the old password and they both seem to be working fine. Is this normal?
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steph_g26
Contributor
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1 Message
8 years ago
I don't have an NVG, i have a 3801 HGV and the http://192.168.1.254 is not working at all when i click the link or even manually input it, the screen says "this site can't be reached". I don't know what to do and I need to change my wi fi password. How can I get into my settings to change the password?
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ATTU-verseCare
Community Support
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6.7K Messages
8 years ago
Hi @steph_g26,
We apologize about the issues. The IP should work for all U-verse gateways, unless it was changed. To find out your gateway address, if you have a Windows computer, you can pull up a command prompt and type in
ipconfig
From there, it should list your gateway, and if you type in that address, it should take you to your gateway. If not, you may not be connected to the gateway. If that is not the case, try resetting the gateway by pressing and holding the red reset button on the back for 20 or more seconds.
-ATTU-verseCare
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john9871
Contributor
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1 Message
8 years ago
my solution
http://www.deskdecode.com/how-to-change-wifi-password/
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acturner18
Contributor
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1 Message
8 years ago
I have had to change my SSID twice already. My husband was having issues connecting with a laptop he had had prior to us getting a new device when we changed it the first time he was able to connect. Now I have a new laptop and can I could not connect but once we changed the SSID again it worked fine for the rest of the day. I logged of and tried to log back on this morning and I got the same error message I reiceved the first time unable to connect. I know it's not my laptop because I can connect to my wifi at work with this new laptop. Can someone please tell me what I need to do or what can be done to resolve this. I shouldn't have to keep changing my SSID everytime.
Thank you
Amy Turner
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ATTU-verseCare
Community Support
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6.7K Messages
8 years ago
Hi @acturner18,
Check out this thread, it may help if you have windows devices.
ATTU-verseCare
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mibrnsurg
Expert
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20.4K Messages
8 years ago
@acturner18 Might try using Google DNS in the laptop. Many devices find they can connect using Google DNS. It bypasses Uverse RG DNS.
https://developers.google.com/speed/public-dns/docs/using
Step by step instructions. Good luck 😉
Chris
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malmbr
Contributor
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1 Message
7 years ago
http://192.168.1.254 is NOT working! Tried it last week on a different laptop - not working. Tried entering manually and clicking on the link. Not working.
Any other suggestions?
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JefferMC
ACE - Expert
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33.5K Messages
7 years ago
If you cannot connect to 192.168.1.254, it may have been changed to another IP address. If your laptop is windows, command a command window and do a IPCONFIG. Look to see what the value is for your Default Gateway. Try that. Should that fail, you can try a Factory Reset (Unplug Gateway, hold the button in the back in while plugging the power for the Gateway in, continue to hold it for 10-15 seconds after power is restored).
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