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ATTU-verseCare

Community Support

 • 

6.7K Messages

Mon, Sep 14, 2015 4:20 PM

How do I change my WiFi password and name?

There is a super easy way to reset ,or change, your Wi-Fi password or Network Name on your NVG with

Smart Home Manager

 

1. Download the app (iTunes or Android) or check out the web version

2. Sign into the app using your AT&T Member ID. Don't know it? We have you covered

3. Select Network

4. Choose the part of the network you want to change! 

 

 

How to To change your Wi-Fi Password or Network Name (SSID) Manually 

image.jpg

 

  1. Start by going to http://192.168.1.254
    Note: you may be required to enter your Device Access Code in order to continue. The default Device Access Code can be found on the side of your gateway (this is not the same as your Wi-Fi password).
  2. Go to Home Network > Wireless
  3. Either change the Network Name (SSID) or the Password
    • Changes can be made to your Wi-Fi name under Network Name (SSID)
    • To change password, change the Security from WPA-Default Key to WPA – PSK option then type your desired password in the Key section
  4. Save all changes made to your device

Get more details on How to Change your Password on another specific modem/gateway.

 

When setting up a new Wi-Fi password, don't use your name, address, birth date or other things that make it easy for someone to identify you.

 

Once you have successfully changed your Wi-Fi password (Key), you may need to reconnect all your Wi-Fi devices using the new password information.

 

Have 2Wire/Pace, go here.

 

 

David, AT&T Community Specialist  

AT&T Customer Care

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTHelp

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

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Accepted Solution

Official Solution

Community Support

 • 

6.7K Messages

5 years ago

 

Have 2Wire/Pace, go here.

 Get more details on How to Change your Password on another specific modem/gateway.

 

To change your Wi-Fi Password or Network Name (SSID) on NVG follow these steps:

 

 

  1. Start by going to http://192.168.1.254
    Note: you may be required to enter your Device Access Code in order to continue. The default Device Access Code can be found on the side of your gateway (this is not the same as your Wi-Fi password).
  2. Go to Home Network > Wireless
  3. Either change the Network Name (SSID) or the Password
    • Changes can be made to your Wi-Fi name under Network Name (SSID)
    • To change password, change the Security from WPA-Default Key to WPA – PSK option then type your desired password in the Key section
  4. Save all changes made to your device

 

When setting up a new Wi-Fi password, don't use your name, address, birth date or other things that make it easy for someone to identify you.

 

Once you have successfully changed your Wi-Fi password (Key), you may need to reconnect all your Wi-Fi devices using the new password information.

 

-ATTU-verseCare

AT&T Customer Care

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTHelp

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Accepted Solution

Official Solution

davidbk

Administrator

 • 

372 Messages

5 years ago

Learn how to find the Wi-Fi network name and password that connects all of your wireless devices to your AT&T home Internet.

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Contributor

 • 

2 Messages

4 years ago

I changed my network name and password and now both of them show on my devices. I can connect to the new one with the new password and the original one with the old password and they both seem to be working fine. Is this normal?

Contributor

 • 

1 Message

4 years ago

I don't have an NVG, i have a 3801 HGV  and the http://192.168.1.254 is not working at all when i click the link or even manually input it, the screen says "this site can't be reached". I don't know what to do and I need to change my wi fi password.  How can I get into my settings to change the password?

Community Support

 • 

6.7K Messages

4 years ago

Hi @steph_g26,

 

We apologize about the issues. The IP should work for all U-verse gateways, unless it was changed. To find out your gateway address, if you have a Windows computer, you can pull up a command prompt and type in 

 

ipconfig

 

From there, it should list your gateway, and if you type in that address, it should take you to your gateway. If not, you may not be connected to the gateway. If that is not the case, try resetting the gateway by pressing and holding the red reset button on the back for 20 or more seconds.

 

-ATTU-verseCare

AT&T Customer Care

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTHelp

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Contributor

 • 

1 Message

4 years ago

Contributor

 • 

1 Message

4 years ago

I have had to change my SSID twice already. My husband was having issues connecting with a laptop he had had prior to us getting a new device when we changed it the first time he was able to connect. Now I have a new laptop and can I could not connect but once we changed the SSID again it worked fine for the rest of the day. I logged of and tried to log back on this morning and I got the same error message I reiceved the first time unable to connect. I know it's not my laptop because I can connect to my wifi at work with this new laptop. Can someone please tell me what I need to do or what can be done to resolve this. I shouldn't have to keep changing my SSID everytime.

 

Thank you

 

Amy Turner

Community Support

 • 

6.7K Messages

4 years ago

Hi @acturner18,

 

Check out this thread, it may help if you have windows devices. 

 

ATTU-verseCare

AT&T Customer Care

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTHelp

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
mibrnsurg

Expert

 • 

20.4K Messages

4 years ago

@acturner18   Might try using Google DNS in the laptop. Many devices find they can connect using Google DNS. It bypasses Uverse RG DNS.

https://developers.google.com/speed/public-dns/docs/using

Step by step instructions. Good luck 😉

 

Chris
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Contributor

 • 

1 Message

4 years ago

http://192.168.1.254 is NOT working!  Tried it last week on a different laptop - not working.  Tried entering manually and clicking on the link.  Not working.

Any other suggestions?

JefferMC

ACE - Expert

 • 

17.4K Messages

4 years ago

If you cannot connect to 192.168.1.254, it may have been changed to another IP address.  If your laptop is windows, command a command window and do a IPCONFIG.  Look to see what the value is for your Default Gateway.  Try that.  Should that fail, you can try a Factory Reset (Unplug Gateway, hold the button in the back in while plugging the power for the Gateway in, continue to hold it for 10-15 seconds after power is restored).

 

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Contributor

 • 

1 Message

3 years ago

Spoiler
 

You can learn everything about WiFi and also How to Change WiFi Password then this post, Here I got all solutions about wifi.

 

Contributor

 • 

1 Message

3 years ago

@ASerranoR,

We are having the same issue. Did you ever get an answer? Thanks!

Contributor

 • 

1 Message

3 years ago

How do I change my password on the network? (Modem?)

Contributor

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1 Message

3 years ago

used this ipad for years - all of a sudden it wants a wifi password for AT&T uverse 2wire264 -put in the one shown on the router-  and also listed on my account - it says the wifi password is invalid and wont hook up to internet as a result

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