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Jaredbold's profile



1 Message

Wednesday, July 3rd, 2019 2:11 AM


My ps4 is connected to my hotspot and it works to some extent. When I get on youtube it says unable to contact youtube but in the back ground it is pulled up and if I try to press ok or back it will just reload and do the same thing.

Community Support


225.6K Messages

4 years ago

Hi @Jaredbold,


Thank you for reaching out! We're here to help. We encourage you to restart both your hotspot and your console. Since you mentioned the hotspot working, you may also want to contact Sony for further troubleshooting regarding your console. Let us know if we can assist with anything else!


Collin, AT&T Community Specialist

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