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1 Message

Sat, Jun 29, 2019 5:35 PM


I lost my WiFi password every time I type the password that is on my modem it invalid. How do I fix it.


Accepted Solution

Official Solution


ACE - Professor


2.1K Messages

9 months ago

Confirm that you are using the correct att network name and password from the yellow decal on the gateway.  There can be some unusual characters in the password that in the past I have misread. Take a picture of the decal then enlarge it to clearly see the characters. Next option is factory reset the gateway. Any user made changes will have to be rentered. 

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1 Message

6 months ago

I need to chage wifi password how do i do so


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