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J

New Member

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3 Messages

Monday, April 13th, 2020 5:53 PM

Email

I am posting this to say how bad having my email account thru AT&T is. I was having trouble logging in, using a password I've used regularly. So I tried clicking on "forgot my password". It just sent me to a blank screen. I tried going to the AT&T website. Tried getting help thru chat but you just get an automated response. Theres no phone number on at&t's website to call for live help so I looked up on google for an at&t customer service phone number, and got one but you're on hold for an extremely long time. I finally retried the password I've been using again and got thru, so there was n problem with my password except on att's end. I hate att, I hate yahoo. I am gonna have to see about creating a new email account with some other entity, but I'm hesitant because I've used att for so long, but att support for help with email issues is AWFUL, THE WORST.

Community Support

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229.5K Messages

4 years ago

Hey, @jacquesr. Sorry to hear of the trouble you were having signing in. We do have some steps that should help if this happens again in the future.

 

What browser are you using to do this? What device? Are you trying to sign in through Currently.com? You may need to clear your cache and cookies and try again, or try using another web browser.

 

We look forward to your response!

 

Ramses, AT&T Community Specialist

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