New Member
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2 Messages
Dynamic or static public IP address for business hotspot
How do I go about getting either a dynamic or static IP address for my ATT hotspot? The IP address issued is currently a Carrier-Grade NAT (CGNAT) that is in the 10.x.x.x range. This does not work for some of my VOIP equipment and other applications. I am using the DMZ option, but with only partial success.
Can anyone help with this? I have tried calling numerous ATT phone numbers but have not found anyone that can help me.
ATTHelp
Community Support
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207.2K Messages
3 months ago
Hi @dronebeeman,
We want to help. Let’s meet in a Direct Message on this. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the forums).
Kim
AT&T Business Social Media
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dronebeeman
New Member
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2 Messages
2 months ago
After a few phone calls and attempts, an ATT Business representative reached out to me, applied for a static public IP address and my services now work. I can now forward ports from my public IP on the WAN side, down through my firewalls and have working VOIP and more stable VPN connections.
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