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slowrick's profile

Tutor

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7 Messages

Wednesday, December 11th, 2019 12:58 PM

dnserrorassist.att.net

How to delete this popup every time i   try to use this att enternet. we pay good money for ATT to use this kind popup

Community Support

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232.8K Messages

5 years ago

Hello @slowrick,

We understand that you're needing information on how to stop the alerts. Don't worry, we can help with that.


The solution on this forums thread will help with deleting popup. Please let us know if it works for you.

Charles, AT&T Community Specialist

New Member

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4 Messages

2 years ago

Found a recent post with a different link that works:

To control the settings go to https://cmp.att.com/cmpportal/ logon to your Internet account and click on DNS Error Assist.

(When I did that, I initially got an error pop-up saying 'we are having trouble doing it at this time, try later' but when I refreshed, the setting had changed from "yes" to "no").

Seen here, dated October 5, 2022:

https://forums.att.com/conversations/att-fiber-equipment/dns-error-assist/633d9ae577e4972f8fca7144

NOTE: In that older post, there is an extraneous comma in the cmp.att.com link that you must remove.

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