
New Member
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4 Messages
COVID-19 Overage waived until September 30th?
Is this correct? https://about.att.com/newsroom/2020/unlimited_data.html
I have Internet 24. Does this apply to me?
In my account, I see I went over the 1 TB data limit. Will AT&T waive the overage at the time of billing?
Accepted Solution
Official Solution
Juniper
ACE - Expert
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30.6K Messages
3 years ago
That is an official page of theirs. If the information on the page doesn't answer your question, hopefully one of their employees (off-the-clock) could chime in with a clarification. Otherwise you might need to call them for more details.
In addition to their news pages, here is their general Covid reference page.
https://about.att.com/pages/COVID-19.html
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mystline23
New Member
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4 Messages
3 years ago
Thanks. I do believe what the official page says is correct, but I'm curious why my usage page still shows an overage. Hopefully an employee can answer my other question:
"In my account, I see I went over the 1 TB data limit. Will AT&T waive the overage at the time of billing?"
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mystline23
New Member
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4 Messages
3 years ago
So I called AT&T and both people whom I talked to had no idea this was even a thing. Hopefully, someone more knowledgeable can chime in on this tread.
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mystline23
New Member
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4 Messages
3 years ago
Update.
I talked to two (more knowledgeable) AT&T people and they confirmed that data overages are waived for both Fiber and Internet.
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