For the mom who gives us everything - Mother's Day gifts that connects us.
Need help with your equipment?
Contributor
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1 Message
Friday, June 19th, 2015 2:01 AM
Connecting to Facebook
No other website problems, just with Facebook i tried accessing facebook on other device and same
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LadyChar
Teacher
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33 Messages
9 years ago
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dwinth
ACE - Professor
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2.5K Messages
9 years ago
My Facebook on my computer and with my Iphone app are fine this morning. I had trouble with the app yesterday. My problem this morning is the Youtube app and on the computer.
I do NOT plan on getting hysterical or making calls to media outlets to complain. As with all glitches like this, I am sure AT&T is working on it, and it will be fixed. Please be patient.
I am NOT an employee of AT&T or any of it's branches or subsidiaries.
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LadyChar
Teacher
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33 Messages
9 years ago
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fhgold
Teacher
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19 Messages
9 years ago
Well if AT&T are working on it....maybe they should state that. So far all they have told people is that it's a facebook issue. Changing DNS settings would make it server related. When you are paying this kind of money for a service, they should be forthcoming on what they are doing about it and not guide people to yet another forum of complaints. Not professional at all.
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doublen
Mentor
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37 Messages
9 years ago
I can't access FB, but the latest one on chat wanted me to reboot the router. Did changing the DNS work for anyone?
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doublen
Mentor
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37 Messages
9 years ago
The last chat guy was a little more real. No answers still and he wouldn't confirm it was a DNS or server issue.
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lazzylyn
Contributor
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2 Messages
9 years ago
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JCoutts
Tutor
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5 Messages
9 years ago
dwinth - This problem has been ongoing since Wednesday. This is now day 5 with zero help or assistance from AT&T. By making media aware, maybe that will force AT&T to at least own up to the fact there is a problem and start working on a fix.
They can also let their tech support know what is going and have them stop reading from the manual on rebooting the modem/gateway or changing settings and come up with a real solution.
I only recently switched to UVerse and am considering switching back to what I had or look at a different provider completely.
If I go to another location on another provider - problem gone, so tell me again how it is not an AT&T problem. I have other people I have talked to that did not know what was going on. When I explained it to them they also wondered why there appears to be nothing being done to alleviate the problem.
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Illinoissue
Tutor
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5 Messages
9 years ago
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Illinoissue
Tutor
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5 Messages
9 years ago
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