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JosiahAMoore's profile



1 Message

Monday, January 22nd, 2018 7:38 PM

Can't Access PSN

I recently got a Xbox 360 and PS3 (way behind I know), I added the various ports advised in the forums to the port forwarding of the firewall, however I cannot connect to the PlayStation Network. I can connect to Xbox Live and use the web browser in the Playstation, I can even go to the playstation website, but neither the PS3 or my PC can I connect to PSN, what am I missing? I even checked to see if PSN was down and it was not.

Community Support


232.2K Messages

6 years ago

Good afternoon @JosiahAMoore!

Thank you so much for reaching out! We understand you are unable to access PSN or Xbox Live. We’re here to help out a fellow gamer!

We found a forums post for you! Check it out here.

Let us know if this works! Have a great week!

Beth, AT&T Community Specialist  

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