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2 Messages

Sunday, July 4th, 2021 12:44 PM


Cannot download the security suite

I sign into effortlessly however, when I select "Get It" and it takes me to select either the "English or Spanish Download", upon my selection of "English download", it takes me to the McAfee website to pick a plan and PAY. Is this true?  I thought this was provided by ATT! Do I really have to pay? I have been trying to get the download ever since installation and have been truly disappointed at how hard it's been. I now know that your site doesn't work in Chrome or Internet Explorer. So, Firefox and/or Edge have proven successful but I still can't download from your link. 

Do I really have to pay McAfee for this? Really? I wasn't told this by your representatives. I was told to select "Get it", "English", and follow the prompts. I'm not getting any prompts...only the prompt to PAY again.

This conversation has been merged. Please refer the main conversation:

Unable to Install AT T Internet Security Suite

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