Cannot download the security suite
I sign into att.com effortlessly however, when I select "Get It" and it takes me to select either the "English or Spanish Download", upon my selection of "English download", it takes me to the McAfee website to pick a plan and PAY. Is this true? I thought this was provided by ATT! Do I really have to pay? I have been trying to get the download ever since installation and have been truly disappointed at how hard it's been. I now know that your site doesn't work in Chrome or Internet Explorer. So, Firefox and/or Edge have proven successful but I still can't download from your link.
Do I really have to pay McAfee for this? Really? I wasn't told this by your representatives. I was told to select "Get it", "English", and follow the prompts. I'm not getting any prompts...only the prompt to PAY again.
ACE - Expert
2 years ago
Please see merged thread: