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New Member


2 Messages

Saturday, July 10th, 2021 12:30 AM


Can not download McAfee Internet Security Suite

Whenever I try to download the "free" Internet Security Suite, it send me to McAfee website instead of the download page.

I start from att.net/iss. ere is shows Download Internet Security Suite powered by McAfee.  I click on the "Get It" button. This lead me to the AT&T login screen where I successfully log into my account.  On the Internet Security Suite powered by McAfee page, I click on the "Emglish Download" button.  I am sent directly to mcafee.com.  Where I can only purchase.  Why did it not send me to the download site? 

This conversation has been merged. Please refer the main conversation:

Unable to Install AT T Internet Security Suite

Community Support


232.9K Messages

3 years ago

Hi, @wfreeway, we're glad to address your concern about the security suite.


We're currently working to resolve the issue of the suite not downloading.


In the meantime, make sure your account and computer meets all the requirements for the download. Windows and Mac requirements are near the bottom of the article.


If you need assistance with anything else, just let us know.


Thank you for contacting the AT&T Community Forums team.


Aminah, AT&T Community Specialist

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