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New Member

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8 Messages

Fri, May 22, 2020 12:55 AM

Bellsouth.net email

Can not log into bellsouth.net email through a web browser. Tried google chrome, MS Edge, Firefox and safari. Get a redirect to att login page. Should be able to login in on the currently att.yahoo.com page

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Brand User
ATTHelp

Community Support

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136.1K Messages

5 months ago

We are here to help you with your email, @jackdellinger.

 

Can you give us more details on what is going on with your email?

 

Are you getting an error code when you try to log in to your email?

 

Let us know more information so we can better assist you.

 

Marc, AT&T Community Specialist

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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

New Member

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8 Messages

when I open currently.att.yahoo.com and attempt to login in to my bellsouth.net email account, as I have done for more than 15 years, the login redirects me to att account log in page. I should be logging in through yahoo. In times past I could login through yahoo.com. That no longer works either, although I can still login to a yahoo account I seldom use.

I’m not an att customer, but was told we would be able to keep the bellsouth.net mail address and at one time it was being supported by yahoo.

This is consistent across multiple browsers, on windows 10 platform as well as ios.

Thankfully the emails are still coming to the mail app on my iOS devices and mail app in windows 10. Just can’t access through a browser.

Brand User
ATTHelp

Community Support

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136.1K Messages

Hey @jackdellinger,

 

We understand that you're having trouble with email account. Don't worry, we can help with that.

We are aware of this and our technical team is working on a resolution. Please bear with us.

Charles, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

New Member

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8 Messages

Thank you.

New Member

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8 Messages

can you tell me when this may be fixed? More importantly should I be looking for a different email service?

New Member

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1 Message

2 months ago

Same problem when I try to log into my bellsouth.net account it directs me to Att login page

Brand User
ATTHelp

Community Support

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136.1K Messages

2 months ago

Hi @gannytimes4, thanks for reaching out.

 

The login process may have changed to be handled through the AT&http://sm.att.com/a70ef769 system. When you get to the AT&T Login page, have you tried entering your Bellsouth username and password to see if it allows you access?

 

If that does not allow you access, we'd suggest trying to reset your password using the forgot password link on that same page.

 

 

Jeff, AT&T Community Specialist

 

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

New Member

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3 Messages

2 months ago

I cannot receive or send email with my bellsouth.net account.

New Member

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2 Messages

a month ago

did this issue ever get solved? I just asked someone with AT&T customer service & was basically told I was out of luck. There has to be a way to get my email on my laptop if I can get them on my iPhone/iPad...I just believe there has to be

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