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Wed, Jul 15, 2020 3:17 PM

BellSouth Email Access Issues after Cancelling DSL service

I switched service providers but still need access to my email.  However, I have lost access to my email on my phone and computer, but I can still access it via internet page.  How do I fix the issue with my email programs?




Community Support


176.5K Messages

1 y ago

Let's see if we can help you with your email, @BrianBrianBrian.


You may be unable to access your email because there are some actions you need to complete first, which you can read about using our article on Keeping your email after cancelling. The account has to be in good standing, or you will lose access.


Let us know if this helps.


Marc, AT&T Community Specialist

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