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Sat, Nov 17, 2018 5:12 PM
Downloaded the Fox News app and error advising my provider won’t allow.
2 years ago
Hello @Stephglynn,We'd be happy to help out as best we can! In addition to your U-verse TV services, do you also have DirecTV Now services that you use the same ID for? This may sound like an odd question, but it is an important troubleshooting method at this time.If not, could you provide us with the exact message your app shows you when you try to access it with your U-verse sign in?We hope to hear from you soon!Alexander, AT&T Community Specialist
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When opening the app does it prompt you to enter any login information?
Also, have you tried restarting your phone in an attempt to access it?
Mihai AT&T Community Specialist
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