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RBJ116's profile

Tutor

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4 Messages

Thursday, October 27th, 2016 3:29 PM

AT&T U-verse wireless and ethernet suddenly extremely slow download and upload

Just this morning, the internet at our house has slowed to a crawl. Speed Tests show as low as 0.2 Mbps, and a software download has stopped several times. What's going on?

ApexRon

Professor

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2.2K Messages

6 years ago

Step one - power cycle the AT&T provided equipment

 

If that does not resolve the issue than use the MyATT app on your smartphone to test your AT&T service. Should there be an issue that is discovered by the app or you don't want to use the app, call 800-288-2020 for service.

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