AT&T Community Forums

AT&T U-verse address research request

I am a former AT&T DSL customer that was lied into thinking uverse was coming when I cancelled my DSL. Here I am on satellite internet now with not being able to return to DSL. My neighbors need uverse as they had to cencel their DSL due to the service getting worse. My road needs Uverse and I am requesting for a human to personally come to my house and run all the line tests possible for uverse. Why? Because I talked to an AT&T technician personally that used to service my DSL when I had trouble. He said that I could get Uverse for sure, but the thing is that AT&T denies to turn it on and that I'm "too far" from town. Town is 3 miles down the road, not that hard. I don't care what AT&T has to say about it not being avaliable, I still want a technician sent here for no charge and get this uverse up and running. I'm tired of being mistreated and lied to by AT&T so much.

Responses

formerlyknownas

ACE - Sage

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111.1K Messages

9 years ago

I don't know. You canceled and went to a different service. I will assume you are under a contract because they installed a dish and cables and it would cost you a lot in termination fees.

If DSL by AT&T won't let you back, ask them why. We can't know.

You said you want Uverse. no fiber, no Uverse. No amount of "plans" will fix the lack of service.
It isn't magic, it's technology.

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austin_spiller1998

Mentor

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52 Messages

9 years ago

I'm now out of contract with exede. THere are 2 types of uverse according to AT&T... IPDSL (Which in reality I can get) and fiber which I cant get.

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austin_spiller1998

Mentor

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52 Messages

9 years ago

Can't afford expensive wireless plans like that, plus they're not unlimited. I'll only settle for unlimited internet at a decent price. So basically I'll only settle for uverse... Unless you could give me an unlimited 4G/4G LTE plan, which I know won't ever happen.

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formerlyknownas

ACE - Sage

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111.1K Messages

9 years ago

Wise choice. A limit like that will not last long with home use.

Please note that while Uverse has a high limit, it is not unlimited. The lowest tier I think allows up to 100 GBS of data, Uverse Max allows 250 ( please look up those up, I do not remember the limits ).

My plan is up to 300 GBS. With all our use, we rarely exceed that amount, we might go over this month. There is no charge for overage, but we might get a letter.

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