New Member
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AT&T THANKS
I am an AT&T THANKS member, and twice now for Ticket Twosdays, I've had to pay full price! Once, it just kept saying would not honor the promotion; the second time, which was just last week, the screen kept jumping to Wednesday, when it actually was Tuesday, so it kept saying I couldn't use the promotion! I don't know if this is an issue with AT&T or Fandango, but I would like to be compensated by someone issuing me a credit for the inconvenience, and making me pay more than I should have! I do still have my receipts to show!
Thank you!
ATTHelp
Community Support
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231.4K Messages
4 years ago
Greetings @angiessmile!
Let's look into your experience of purchasing Ticket Twosdays tickets for you. If the weekly allotment of tickets is used, ticket redemption is closed until the following week when more tickets are available, so it's likely that promos on that particular day is unavailable until next week.
We advise that you try purchasing your tickets a week in advance as there is a weekly allotment of tickets made available on Sunday and continuing through the following Saturday.
We hope this info helps.
Lar, AT&T Community Specialist
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