For the mom who gives us everything - Mother's Day gifts that connects us.
Need help with your equipment?
R

New Member

 • 

5 Messages

Saturday, May 15th, 2021 2:21 PM

Att Smart Home app will no longer start.

It appears after an update 3 days ago the app will no longer load. It starts for a second then closes. In have deleted and re-installed a few times with the same result. 

Anyone else with this issue after the update?

Community Support

 • 

231.5K Messages

3 years ago

Let's get you back in the app, @Rushkirby!

 

  • Have you tried logging into the app on other mobile devices?
  • Are you using an android of iPhone

Let us know so we can assist further!

 

CalebP, AT&T Community Specialist 

New Member

 • 

5 Messages

3 years ago

Using IPhone and we do not have any other devises that are used to control the network. 

Community Support

 • 

231.5K Messages

3 years ago

@Rushkirby

 

We understand that you only use your iPhone with the app, but please use a different device to see if the app performs the same.

 

We want to determine if the issue is with the app or your phone.

 

Aminah, AT&T Community Specialist

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.