AT&T is rate limiting AT&T Now to 1Mbps on Apple TV
I have AT&T business wireless internet service. Basically a mobile LTE/5GE hotspot with 50Mbps service and unlimited data.
Sales guy told me it had to be sold to a business but I could use it for anything I wanted. I am hoping to offset the substantial cost by droping DirecTV and using Youtube TV or AT&T TV now. However the service is rate limiting those 2 services to 1Mbps streams, which is terrible video quality. Tech support denies it. 4 different tech support agents say they have removed the "Stream Saver" feature (which is advertised for AT&T consumer mobile subscribers to limit video streams to 1Mbps) but still no change. Over the weekend these limits went away, Youtube TV streamed the Superbowl and I saw 25Mbps+ stream rates, so I thought they had fixed it, but on Monday morning it was back. The fine print on my service say they may limit speeds after 125GB but I have not reached that limit yet, plus I was seeing this issue on day one. I have one laptop on my corporate VPN and it gets up to 15Mbps streams and another personal laptop NOT on VPN and it has the same 1Mbps limit. Apple TV+, Disney+ and Hulu are perfect, but Youtube TV and AT&T TV Now have the 1Mbps limit.
Is there anybody out there who know anything about this issue? AT&T customer care and tech support seem to have never heard of an ability to limit a stream. (rolling eyes go here)