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2 Messages

Wed, Jul 29, 2020 7:11 PM

att email

I suddenly cannot sign into my att.net email account. What has changed, and how can I get my emails?

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Brand User
ATTHelp

Community Support

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133.8K Messages

2 months ago

Hello @marilynr

 

Thank you for reaching out to us on our Community Forum. We are glad to assist you with your e-mail issue. 

 

There have been no changes on our end regarding e-mail access. This could be an issue where your account has been locked after too many failed sign in attempts. Usually if that happens, you'll just have to wait an hour after it was locked and reset your password. You can use this link to reset your password

 

You're also welcome to review this page which has a lot of good details regarding resolution of email issues. 

 

We are here to help you with your email issues and concerns. Should there be any outstanding issues, let us know. Please provide any specific error messages that you may receive on attempt to access your email. That will help us clarify the issue and provide a better solution to what the issue may be. Thank you. 

 

Chad, AT&T Community Specialist. 

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New Member

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2 Messages

2 months ago

I still cannot access my att.net account. When I click on my mail icon, it takes me to a page that asks for my yahoo log in. To my knowledge, I don't have a yahoo account. What I do have is att.net. I am 70 years old and I do not like change, and I want simple instructions on making my mail icon work.

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