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Related help: Enable Wi-Fi network security - Pace 5268
Mon, Aug 1, 2022 5:26 PM
did you give them each a unique name and different passwords? also try the guest network
Thanks for the input. I have 3 cameras out of seven working. I am using the guest network
Hey @RoyRogers, let's take a look at your cameras together.
Thanks @Constructive for the helpful suggestion.
We know you've tried disabling band-steering, but we recommend checking out our article on Enhanced Wi-Fi Networking to make sure we're following the proper steps for your router. This will explain how to enable band-steering. For the purposes of connecting your cameras however; we'd recommend doing the opposite of this, and making sure the Wi-Fi network names are different instead.You can also try rebooting and reseting your gateway to the factory settings. Keep in mind, resetting your gateway will delete any custom settings you have.
Another way you could potentially fix this would be via port forwarding. Simply select your gateway's model from the drop down menu, and it'll give you detailed steps on how to set this up with your particular gateway.
Please let us know if this helps! Tyler, AT&T Community Specialist
I have reset the gateway to factory settings as suggested and went back through the procedures of installing the cameras as per Zmodo directions, I even took one of the outdoor cameras in house and tried to install. No luck. Three indoor cameras work four outside units do not.
Hey @RoyRogers, let's point you in the right direction.
We suggest reaching out to HomeTech. They're better equipped to help with 3rd party equipment such as the Zmodo cameras. We hope this helps! Tyler, AT&T Community Specialist
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