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RobertFrantz's profile

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Friday, April 28th, 2023 7:10 PM

Your automated service line (Edited per community guidelines).

Seriously it doesn’t ask questions and assumes it knows what you want I literally spent  30 min just trying to a get a person  to help me. Then the call got lost when a guy was finally helping me and it took another 30 min to get to another guy and start all over.  Today I called to check for an update on a shipment of a modem and lost another 30 min. Seriously spend some of your crazy profits for your overpriced service and hire people instead of machines a people in the Philippines 

ACE - Professor


4.5K Messages

5 months ago

If the refurbished gateway you're receiving doesn't resolve problem, please open a new thread.  Cheers.

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