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Tue, Dec 1, 2020 8:42 PM

Xbox One Won't Connect to our WiFi

For months now our Xbox has been fine and playing multiple games this entire time. For some reason, yesterday came and our Xbox REFUSES to connect. It'll say we're connected on every single other platform we have at home, but not the Xbox. It also will keep taking us to an "authenticate" page and literally not even open up. What's wrong? We've restarted both the router and the gateway to no avail. Someone, please help!!


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Community Support


144.5K Messages

2 months ago

We're here to help, @antopini331.



Here is what other user's did to resolve Xbox not connecting to Wi-Fi. Try this and let us know if it helps or if you need further assistance. 




Elmi, AT&T Community Specialist.

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