AT&T related help: AT&T Wireless support



Annie2407's profile

New Member

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3 Messages

Saturday, February 11th, 2023 11:03 PM

Wireless Security Cameras

Thinking of adding a wireless security camera (outdoor and indoor) because of recent area break ins. Does my AT&T WiFi have this capability? I keep reading about a 2.4 Mhz or something

Accepted Solution

Official Solution

Community Support

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229.6K Messages

1 year ago

Hi Annie2407, we'd be glad to help you with your inquiry about setting up a security camera via Wi-Fi!

 

Thanks so much for your assistance, sandblaster!

 

We have a great article here in the forums that covers the 2.4Ghz vs. 5GHz Wi-Fi signal. If you scroll down, you'll see two screenshots of what the Wi-Fi signal page looks like: one for the Pace modem and one for the Motorola/Arris.

  • If you have a Pace, you can enable the 2.4GHz Wi-Fi signal by selecting "Enabled" next to "Wi-Fi interface." Be sure to go to the 5GHz section and select "Disabled" next to "Wi-Fi interface."
  • If you have a Motorola/Arris, just select "2.4GHz radio" next to "Radio Selection."

Let us know if you have any other questions about setting up your security camera or your Wi-Fi signal!

 

Aminah, AT&T Community Specialist

 

ACE - Expert

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64.7K Messages

1 year ago

Presuming the wireless camera connects to your WiFi, yes. Routers typically support devices on two WiFi frequencies, 5Ghz and 2.4Ghz (not MHz). If the wireless camera requires 2.4Ghz, all routers support that.

New Member

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3 Messages

1 year ago

Sorry, new at this :)

Bare with me, my WiFi shows only 5 MHz, can I change that sandblaster?

New Member

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3 Messages

1 year ago

I do not have a Pace, I have a Motorola, but it is not an Aris. Those are the only 2 available to work with AT&T Wi-Fi? Please let me know

TY

Community Support

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229.6K Messages

1 year ago

Let's clear things up, @Annie2407

 

Like @sandblaster said, your equipment likely supports both WiFi frequencies. If you need to separate them so that you can connect only the 2.4 GHz, we recommend checking out @tonydi's great post about separating WiFi bands.

 

Please let us know if this helps! 

 

Raiden, AT&T Community Specialist 

New Member

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2 Messages

11 months ago

I am looking at purchasing an outdoor camera, no Wi-Fi. The camera systems talks about buying a prepaid SIM card (ATT and Verizon) to install in the camera that connects to cellular data.  I didn’t see that as an option to purchase. How do I go about getting one of these?

New Member

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2 Messages

11 months ago

I can't connect my Blink Module 2 to my gateway router. I changed the password to a simple number, letter only. I enabled the Guest network, no luck. I separated the 5Ghz  and 2 Ghz by changing the 5Ghz network name.  Am I missing something or is there something else to try? Help!

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