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Wireless printer connected to gateway/router but can’t be seen but computers
HP Officejet Pro 8600 has worked great for a number of years. Now, it cannot be contacted wirelessly by 2 laptops, one desktop and with iPhones (AirPrint).
Gateway is an NVG589
After several days of trouble shooting with HP tech support, I gave up and purchased a new printer (HP Officejet Pro 8720)
I’m having the same issue with the new printer.
Printer shows it’s connected to the router. Accessing the router to see what devices are connected, shows the printer as connected. Devices connected also include computers and iPhones.
Computers (running Windows 7 w/latest updates), fail to detect printer when trying to install new printer via control panel. Tried manually installing printer. Drivers installed via CD provided by HP. Printer shows as installed but trying to print test page fails.
Since this issue came on suddenly, and since the issue is present with two separate printers, I’m thinking something has gone awry in the gateway/router.
Any assistance on this would be appreciated.