For the mom who gives us everything - Mother's Day gifts that connects us.
Barbskip's profile

Contributor

 • 

5 Messages

Wednesday, January 1st, 2020 4:02 PM

Wireless network connection

Unable to make wireless network connection on Tv after New router was installed

ACE - Professor

 • 

3.7K Messages

4 years ago

Your new wifi network name (SSID) and wifi password should be on a label on your new gateway. What happens when you select the wifi network in your TV's network setup?

Contributor

 • 

5 Messages

The same thing over and over. I have entered my new ssid and password repeatedly. Continues to say that local connections ok but unable to make wireless network connection. No issues with any other device. Only On My Samsung tv.

ACE - Professor

 • 

3.7K Messages

If all other devices are connecting to WiFi, then its time to contact your TV manufacturer for support.

"Some people without brains do an awful lot of talking...."

(I am NOT a current AT&T employee. This forum is composed mostly of other users. An AT&T Customer Support person may respond to your message, but this isn't guaranteed. Support is also available at 800.288.2020.)

Award for Community Excellence Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Contributor

 • 

5 Messages

Contacted Samsung. They helped with my issue. Thanks so much. Barb
Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.