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New Member

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6 Messages

Sun, Oct 25, 2020 7:09 PM

Wi-Fi Speed Test

I have a Pace 3801HGV Gateway located upstairs with 24 Mbps internet speed plan.  The maximum Wi-Fi speed test next to box with everything else turned off is 14.9 Mbps and down stairs the speed drops significantly too around 10 Mbps.  Is this the best speed possible for the Pace 3801 and DSL line?   Do I need to upgrade the modem, internet speed plan, or use an external Wi-Fi router with ethernet connection to the Pace 3801HGV with a satellite located downstairs?  

Responses

New Member

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6 Messages

a month ago

Has anyone used a Linksys Velop Whole-Home Mesh WiFi System (Mesh Router for Whole-Home WiFi Mesh Network), 2-Pack, Black (MC2400) with 24 or 50 Mbps internet speed plan?  Seems like this is what I need one for upstairs and one down stairs.

my thoughts

Employee

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16.5K Messages

a month ago

The 3801 is an older EOL (END OF LIFE) gateway... are you paying the $7 a month equipment fee.... if yes, call and ask for a newer model to be sent to you. The 3801 is 2.4Ghz b/g wireless... all current models  will offer better internet wifi. However if your in a crowded environment (apartment / condo complex) may still have lower speeds.

May also want to inquire about faster speed options, may be able to upgrade to internet 50... will likely need a service call to move to bonded, but the tech can replace the gateway at time of upgrade. 

Upgrade would be a new 12 month agreement with $10 a month equipment fee added.  

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

New Member

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6 Messages

a month ago

Just upgraded internet plan and modem/router to 25 Mbps.  

New Member

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6 Messages

a month ago

Is there an AT&T recommended modem and WiFi mesh system that will work with U-Verse that can be purchased at BestBuy, Amazon, etc.  I'm no longer using the phone line just the broadband but need 4 ethernet ports for U-Verse.  It is possible to get 50 Mbps on DSL?  

my thoughts

Employee

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16.5K Messages

a month ago

You need to use an ATT gateway, purchasing a wifi mesh system recommend doing internet search for top rated units in 2020....

Can you get 50M on DSL, yes if have Uverse FTTN and your address is within range of that speed tier. Facilities, both card type and single or bonded availability will determine the max speed you can receive at your address. Speed tiers are 100/20, 75/20, 50/10, 25/5, 25/2. 

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

New Member

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6 Messages

a month ago

Not sure if you can tell from this photo the card type and/or single/bonded availability.   

New Member

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6 Messages

a month ago

Maximum user rate is 41.6 Mbps for my DSL and maximum wireless connection rate 54 Mbps.

 

JefferMC

ACE - Expert

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18K Messages

a month ago

That "54 Mbps" for wireless is the theoretical limit for 802.11b/g and is a dropdown allowing you to alter what mode the Gateway will run its wireless at. 

You cannot get to 50 Mbps on that single pair with your gateway due to the low max user rate of 41Mbps for the DSL link.  A newer gateway may be better able to get a higher rate due to more modern line profiles and better firmware.

I don't know if AT&T is still doing bonded pair installations, and if you have available facilities at your home for bonded pair (basically another VRAD card port and a free pair from the VRAD to your home).  75 Mbps may be possible with newer line profiles and perhaps some line cleanup, 50 should be easily possible with bonded pair.

(edited)

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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