Available Now: Buy the new iPhone 14, iPhone 14 Pro and iPhone 14 Pro Max from AT&T!
Calder's profile
Calder
#1 Star!
10th stratosphere!
Mission control approves!

Teacher

 • 

23 Messages

Sat, May 5, 2018 4:03 PM

WiFi drops connection to devices

Using Internet 1000 from ATT, we have experienced devices being dropped off the network and then added back at some later date.  We do have over 50 devices on the network, 35 are wired, 5 are COAX and the rest are WiFi.  The network includes a weather station, various light switches, irragation system. door locks, 7 Sonos speakers, 2 security camera systems and the rest are iPads, iMacs, printers and iPhones.  So we may have a complicated setup.

One device that drops is the AirTies wireless device that is located within 20 feet of a wired AirTies. This is an important device as it extends the WiFi network to my shop where it controls the locks, irragation system and provides WiFi network to mobile devices while we are in the shop.  The devices that are dropped are both wired (TCIP) and WiFi.

We also have two of ATTs wireless set-top boxes and five other wired (COAX) HDTVs.  All of these devices are not in use at the same time as there are only two of us using them.

 

So, has anyone else had this problem, devices being dropped by the network, and has anyone found a solution?

JefferMC

ACE - Expert

 • 

29.9K Messages

4 y مضت

What do you mean "dropped from the network?"  How do you fix it after this has happened?

 

Calder

Teacher

 • 

23 Messages

4 y مضت

Responding to JefferMC, the device that was connected loses connection At some point the router reconnects and a message is displayed on my iMac that says something like this:  Device 192.168.1.112 reconnected.  My title should have been "router drops connection to devices" as it drops wired connections, like my computer, as well.

JefferMC

ACE - Expert

 • 

29.9K Messages

4 y مضت

On a wireless device, that sort of thing isn't totally unexpected.  On a wired connection, that sounds like the router may be rebooting?  Does this happen on all wired connections simultaneously?  With only four ports, you must have some LAN switches involved?

 

 

Calder

Teacher

 • 

23 Messages

4 y مضت

It occurrs on devices across both of my switches and only a couple at a time.  The network does not go down and the connected devices continue to work.  The notification only shows up for about a second so it is hard to remember what it says.  Last message though it saw that it says "new device added" then gives the IP address and Mac address.  The IP address is the same one the device was assigned previously.  I have a detailed listing of all my devices and mac addresses and the IP addresses are not changed during this process.

 

None of my devices have fixed IP addresses.  The switches are on the two high speed ports and I have balanced the load across the two.  The switches are both Legrand 8-port Gigabit Ethernet Switches - DA1008.  All of my cables are Cat-6.  

 

I am thinking I need to stop using the PACE router and add a Netgear router that has more horsepower.

JefferMC

ACE - Expert

 • 

29.9K Messages

4 y مضت

You cannot stop using the PACE.  You may, however, insert a router in between the PACE and the rest of your network.

Calder

Teacher

 • 

23 Messages

4 y مضت

Right, the intent was to stop using the PACE router by adding a Netgear router.  May try that later today.

 

Need help?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.