Wifi dropping devices

We can help you improve your Wi-Fi, Ascotto.

Use our Wi-Fi 101 guide to identify potential issues that may be causing your Wi-Fi to drop your devices. We also recommend reading our article that provides suggestions on how to create the best environment for your modem to improve your Wi-Fi connection.

You can also use the Smart Home Manager to check your Wi-Fi strength:

1. Open the Smart Home Manager app on your mobile device.
2. Select the For You tab.
3. Look for Easily Find Weak Wi-Fi in your location and select Get Started.
4. Follow the prompts to check out your home network Wi-Fi coverage.

Let us know if you need further assistance.

Aminah, AT&T Community Specialist