New Member

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1 Message

Wed, Apr 1, 2020 1:11 AM

WiFi Broadband

I need a reset on my broadband, my light is blinking red repeatedly.

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davemize

ACE - Professor

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2.2K Messages

2 months ago

Blinking red broadband indicates a connection problem. Check that the data cable connecting your gateway to the wall outlet looks okay (not chewed or torn). If its okay, you need to call 800.288.2020 for a service call. Be prepared for very long wait times.

"Don't make me summon the flying monkeys...."

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
sandblaster

ACE - Expert

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37.9K Messages

2 months ago

Are you asking how? Unplug it, wait 15 seconds, plug it back in.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.