fredpatek2's profile

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2 Messages

Thu, Jun 23, 2022 8:34 PM

Why does my VPN keeping dropping?

I received a new work laptop (Dell Latitude 7420) and now my VPN drops several times a day. My IT department thinks my router's firmware may need to be updated. Prior to this new laptop I had no troubles using VPN daily for two years.

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Il y a 2 d

How is it connected? Wired? Wireless? How was the old one connected?

Sounds like a local network problem. Connect wired if you can.

If  wireless, see if you can force connection on either 2.4 or 5.8GHz. I like to give the two networks different names. If seen cases where a well-meaning PC switches between the 2.4 and 5.8 bands to try to get a better connection, but that makes the VPN crazy. See if you can lock down to one.

(edited)

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2 Messages

Il y a 2 d

Hi, thank you for the response. Both before and after were wired.

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