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angela8488's profile



3 Messages

Wed, Jan 10, 2018 9:49 PM

Why can't I get more equipment

  • "I only got one piece of equipment.  Plus, I had to return the other gateway modem or I'll have to pay the fees. ATT only lets Me use one Modem unless I have another place to put it in. "
  • Ag Sw
  • Flint, MI
  • Thank You

Accepted Solution

Official Solution




467 Messages


I understand if you have a large home or property, you may have problems getting a good signal all over.  Every company that I have ever been with had 1 gateway/router per internet account.  If I wanted another one, (like another box for a tv), it cost extra, usually an extra internet service.  My order internet specifically stated one gateway included with service.  I have provided a link for the AT&T Internet terms for you


If you’re needing to have a farther signal, have you tried a booster or signal extender?  I hope this helps.

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