Check out AT&T's Valentine's Day Gift Guide for ideas & deals on the new Samsung Galaxy S23!
Jsmythe's profile

Contributor

 • 

1 Message

Saturday, June 23rd, 2018 2:00 PM

Which modem is better AT&T U-Verse 5268ac or Arris NVG589

Jim, Not sure on bandwidth. I currently have the at&t U-verse 5268ac modem. The internet stopped working had a red light on the modem. Contacted At&T they determined it was the modem. Sent me a Arris NVG589 in a few days. In the mean time my internet came back on with the original modem and is working fine. The question I have is which modem is better?

Accepted Solution

JefferMC

ACE - Expert

 • 

31K Messages

2 years ago

The 5268ac is actually newer and has features that the 589 does not, mainly dual band Wi-Fi (adds the 5.0 GHz band and support for 802.11ac).

New Member

 • 

4 Messages

2 years ago

I have the same question.  I had issues with the NVG 589 (also speeds/ stopping/pausing) and the AT&T technician said it was an old MODEM so he was going to send me a new one, the 5268AC.  Is this really a newer modem or just bait and switch tactic?  thanks

Ed

New Member

 • 

4 Messages

2 years ago

Thank you!!

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.