Let AT&T help you elebrate your dad with Father's Day Gifts that connect us.
MikeW1911's profile

Teacher

 • 

18 Messages

Tuesday, April 24th, 2012 7:39 PM

what is the proper way to hard reset the 2wire 3600HGV router?

Hello,

 

I was wondering what the right way to hard reset the 2WIRE 3600HGV router is?

 

Thanks for responding

ACE - Expert

 • 

27.9K Messages

8 years ago

The original thread is over 4 years old so I don't know if those answers still hold true.

 

"hold down the reset button for up to 4 seconds..... but now I am confused if I should remove the DC power plug for 30 seconds"

 

Both will reboot the gateway. I've done both in the past with the same results.

 

You might be thinking of a Factory or Hard reboot of the DVR which is different than a Soft reboot.  A Factory or Hard reboot of the DVR will erase your recordings.

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.