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6.7K Messages

Mon, Mar 13, 2017 6:15 PM

Websites Not Loading - AT&T Internet

 

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Is a website you visit regularly suddenly not loading in your web browser? Are you experiencing slow browse or video buffering?

 

Sometimes, for various reasons, the DNS cache becomes corrupt or out of date, or simply “messed up”. The symptoms vary, but the most common is that you can’t get to some web sites in your browser. Typically a reboot of devices such as your router and the device having the issue should correct it.

 

Below is how you can flush DNS on a Windows computer. Use Flush DNS to help with perceived blocked website.

 

  1. Open Run/Search “CMD” to launch command line and type the following:
  2. ipconfig /flushdns
  3. C:\> ipconfig /flushdns

You should see:

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

C:\>

 

 

Give this a try and typically this will resolve the issue and remember that you may need to do this again occasionally.

 

Jared, AT&T Community Specialist 

AT&T Customer Care

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTHelp

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

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Community Support

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6.7K Messages

3 years ago

Having trouble with websites? Click on some helpful information above. Having trouble with slow speeds? Check out our Internet Hub here

 

-ATTU-verseCare

AT&T Customer Care

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTHelp

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Tutor

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12 Messages

3 years ago

The self-service garbage is really sweet, and all, but I'm PAYING YOU a) not to have these issues, and b) to resolve these issues.  While delivering less than 1mbps at the same charge as Charter delivers 60 times that speed.  AT&T was kind and knocked $10 off my bill, but with the new surprise-gouge of $7 for equipment rental.  I've already canceled AT&T, and am headed over to Charter.
-FedUpGoodbye

 

Contributor

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2 Messages

2 years ago

Hello,

 Been having issues loading some websites.  These are popular websites such as Costco.com, Norstrom.com, Ebay.com, just to name a few.

I have been researching on possible solutions and I've tried all them all to no avail.  As with others, the website works outside of my home network when using my phones data service.  I have the AT&T Fiber Internet 1000 and it started off fine with no blocked websites.  There have been gradual blockages of websites and ebay just happened today.  Is the only solution  to leave ATT and go back to my cable company?  I'm totally fine with going back but I  just don't see why ATT can't fix this ongoing problem.

Contributor

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2 Messages

2 years ago

Been trying to get customer service multiple times at this time, but each time I get through, I feel that  I'm intentionally getting disconnected. It seems that this is an issue that they can't fix and don't want to deal with.  

Contributor

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1 Message

2 years ago

I am  using an Android phone Kyocera. When I attempt to use the  google search for my listed site https://associatedloggers.com it is not going to the web site. I could understand if I  was "not" typing in the exact url but geeza! ?  It is silly to not be  directed to the exact web site when using the correct url. Instead I am getting search results, (if using my desk top  () and typing in only the keywords "associated loggers" 

Why is this happening? 

Contributor

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1 Message

2 years ago

OMG, same issue 11/8,11/9/2018 When is AT&T IT dept going to stop playing around with things they do not test and SOP correctly on their books. Time for them to get fired!

Contributor

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1 Message

2 years ago

I agree. Why do we need to pay these people for a garbage website that we need to "flush" when literally no other major website has this big of a problem. I kind of figured that any responses from AT&T would blame the user rather than the developer and AT&T themselves.

Contributor

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1 Message

1 month ago

So i guess i can't curse but at &t can screw us for $$$$ sm

Contributor

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1 Message

4 weeks ago

Can't load mail in ATT.