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Uverse works for TV - but Amazon and Netflix aren't connected to wireless???
Uverse works for TV - but wireless is NOT connected to Amazon and Netflix ??? How can this be? I don't understand this (or much about internet stuff) but that's what the TV screen "says" about why Amazon and Netflix don't even open/start/begin. This Uverse connection is lost "all the time" and I usually just wait for 2 seconds to 6 hours before I try again (usually successfully) or really "worry". Several days after the TV screen "told" me about my problem, I was on the computer and found "someplace" (no, I DO NOT know where I was) that "said" something about wireles: there were a few choices checked and I noticed that "not connected to wireless" was checked (?) , so I CHANGED it to wireless IS connected. (So smart, so proud.) So STUPID? This change-action on my part did NOT make, re-make or in any other way solve the problem, even though AT&T "said" that the trouble-shooting had been successful! Later still, I spoke with 2 "technicians" who, unbelievably, seemed to know less than I do!! Number One HUNG UP on me (even though I had warned her that my wheelchair trip to the TV room would take some "serious" time!) I said "good-bye" to Number Two who wanted to know, quite a bit later in the conversation, what device I was having trouble with again ? ? ?
Can YOU tell me how to connect wireless so I can get Amazon and Netflix when Uverse IS (already) connected & working? Where on my computer might I have messed this up? (Assuming that is the best way to fix it.) Thank you for your time and expertise on this elusive - to me - subject; I very much apreciate both.