Uverse Picture freezes
We've been having U-verse picture freezing issues lately (FTTP ONT) on all channels SD/HD.
Had a technician come out and he said he did a line check and that it must be the receiver Set Top Box/DVR (silver colored one). He swapped that out for a new black Motorola receiver and said that should fix it. It didn't.
Problem seems to happen mainly during prime time.
But one question I have is this: There is coax cable from the wall (there is an outlet jack plate but no jack in the hole this coax comes from) to the receiver STB. There is a blue jack in that outlet with nothing plugged in. So, if I connect an ethernet line from that blue jack to the receiver STB do you think that would help? I'll need to see what ethernet TV is available from a source in the house near the RG?
Also, Speedtest by Ookla shows from wifi laptop: Ping 301ms, D/L: .87mbps U/L: 2.03mbps (this is with the MaxTurbo plan.
UVrealtime doesnt show much (FTTP)