Skip to main content
AT&T Community Forums
Announcements
Don’t miss your chance to add AT&T Protect Advantage. Peace of mind, starting at $15 per month. Open enrollment ends 8/31. See all protection plans.

Contributor

 • 

2 Messages

Sat, Aug 17, 2019 7:22 PM

Uverse internet intermittent disconnections

I have had this problem for years.  I can have a disconnect that lasts a few minutes or many hours.  It happens much more frequently between 11am-10pm.  I have unplugged everything in my house during an outage to check for interference, and it will make no difference.  I have IPv6 turned off.  When I first moved in and had Uverse installed, my internet was essentially unusable (up at most for 15 minutes at a time).  After many techs, a large portion of the line in my area was replaced due to discovered lightning damage.  I can go days, weeks or months without any interruptions, but it always comes back.  It always seems to start with line 1 disconnecting, but this might be normal.. Do I need to downgrade my service to a single line?

broadband status 1.JPGbroadband status 2.JPG

2 Attachments

Responses

Contributor

 • 

2 Messages

a year ago

edit

Get started...

Ask a new question