
New Member
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3 Messages
Uverse Broadband is down in Campbell, CA
our DSL connection from our arris router to AT&T Uverse failed at about 6pm tonight. Can you please provide an ETA for a fix? I tried the chat agent, but there were no agents, and it said to try again later.
Accepted Solution
Official Solution
sandblaster
ACE - Expert
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64.6K Messages
4 years ago
This forum is not customer support. If you have not specifically reported your outage, it is very possible no one is even working on it. You need to report your outage directly, not here. If you can’t reach anyone by calling or chat, an option to calling is to access the Troubleshoot and Resolve tool by going to ufix.att.com from any internet connected device. It will run tests and hopefully determine you need a technician and will schedule a technician visit.
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ATTHelp
Community Support
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221.7K Messages
4 years ago
Let us help with your internet concerns @therealstevecooley!
We recommend checking service outages in your area to get updates on outages.
Let us know if this helps!
Elmi, AT&T Forums Specialist.
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