
Tutor
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6 Messages
using remote desktop app between two local laptops connected to the router uses up data limit?
I have two local laptops connected to my router, one by ethernet cable, another by wifi. I have a remote desktop application installed on both: one is the server, and the other is client, so I can control the old laptop from my new laptop. I just started doing this in the middle of January, and the last month was the very first time I have ever gotten over my 150 GB. month limit. I mean, sometimes I do get over 100 GB/mom but very rare.
The only change I've made in the January and February is connecting the laptops using the remote desktop app. (trustviewer).
And it makes sense that the two computers are exchanging data, which is the purpose of the remote desktop. But why is it making my router think I'm using the internet traffic?
Does anyone have any tips on how to setup the router so that it doesn't think local traffic between my two laptops is internet traffic that needs to be metered?
The data from my old laptop is NOT getting routed to an internet server somewhere, it's going directly from my old laptop to my new laptop via the router.
Any tips will be appreciated.
ATTHelp
Community Support
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225.6K Messages
4 years ago
Hey @seanincali,
We'd like to help you with your data usage on local network. We suggest talking to your remote desktop app (Trustviewer) to see if they are taking the data out of your local area network first.
Trustviewer does a WAN and LAN setting. Check your settings to see how yours is set up. Contact Trustviewer for any help needed with settings on how-to switch from WAN to LAN.
Feel free to let us know how it goes.
Max, AT&T Community Specialist
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