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Sun, Jul 23, 2017 8:02 AM
What happens when I update the firmware on my nvg510 by pushing and holding reset button ? Will I have to reset my password or my computer ?
ACE - Expert
3 years ago
If you reset the gateway any settings you made to the gateway will be lost. Nothing else is changed.
But resetting the gateway to force a firmware update isn't really necessary. ATT pushes firmware updates whether you want them or not. So you should already have the latest firmware in your gateway.
This is a public forum and I am a customer just like you. Click "Like" if you feel this post is helpful and "Accept as Solution" if it solves your problem.
2 years ago
I'm having problems with "Access Denied." My router ( Motorola NVG510) will not allow me to visit a few websites i.e. ebay or US post office. I would like to download the latest firmware myself. Yes I read that it's done automatically but I suspect that the inquiry from HQ check the firmware version and reaches the conclusion that all is well, but it's not. Please help!
What is the current firmware? I have 9.0.6h2d45
If certain sites can't be accessed I wouldn't blame the gateway firmware. I would suspect possible browser cache problems or DNS problems. Try clearing your browser cache or just try using a different browser for experimentation and comparison. To use a different DNS set that from your computer's network settings. Try, for example, OpenDNS (18.104.22.168, 22.214.171.124) or google DNS (126.96.36.199, 188.8.131.52).
Thanks for your reply.
I tried 3 different computers, same issues. Since I first posted my request eBay has returned but other websites have stopped working. I fired up my Verizon Jetpack (hotspot) connected to my laptop and all was good.
I will try using a different DNS number, hopefully that will help. I bought a new router, arrived yesterday, anxious to try it out.
Software version 9.0.6h2d45
Thanks again for your help!
When do we get a firmware update for this router?
I understand 9.0.6h2d45 is the latest version of the firmware, but I have been using it now for a few years.
I sure there must be some fixes available for it, and I am sure it is vulnerable to the WPA2 Krak.
Would be nice to have a warm and fuzzy feeling about my internet connection.
I have 9.1.0h9d61 as of today 6.17.18 @ 0:48.23
SO you are behind that if you are still at 9.0.6
a year ago
I have 9.1.0h9d61.
is that the latest now?